Located in a stunning little bay, Paradisus Playa del Carmen La Esmeralda is the superior luxury resort in the Riviera Maya, combining a prestigious Caribbean setting with world-class facilities, including Family Concierge, the ultimate in spa treatments,
a relaxed ambience, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses
on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks. Enjoy life-enriching experiences such as tango dance classes, sushi-making, and
sensorial experiences.
Location: Playa del Carmen - Beach
- The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- Paradisus Playa del Carmen La Esmeralda has announced the closure of the tennis court. Please note renovation and pool closure dates are subject to change at any time without prior notification.
- A minimum mandatory Environmental Tax of $20.00 pesos (approximately $1.00 USD)per room, per day, will be charged and collected by the hotel at check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Paradisus Playa del Carmen La Esmeralda has announced they are undergoing renovations to build a new waterpark. This new feature will be located just outside the Kids Zone area. It will be available for guests of all ages, but geared towards children from ages 3 to 14. Please note renovation dates are subject to change at any time without prior notification.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
General Policies:
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Transfer Policy: A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy
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Cancun, Mexico (CUN): 60 miles
- Year Built: 2011
- Last Renovation: 2011
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Total rooms: 512
† Fees may apply
Paradisus Junior Suite
Bedding -1 king or 2 double beds
Occupancy limits - 3 adults, 2 children, 4 total (5 total if infant age 0-4)
A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- DVD player
- Hairdryer
- Internet access
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
Family Concierge Junior Suite
Bedding -1 king or 2 double beds
Occupancy limits - 3 adults, 2 children, 4 total (5 total if infant age 0-4)
Paradisus Junior Suite Swim Up
Bedding-1 King or 2 Double beds
Occupancy limits - 3 adults, 2 children, 4 total (5 total if infant age 0-4)
A maximum of 2 children through the age of 4 stay free in existing beds with at least 2 adults.
- Air conditioning individually controlled in room
- Alarm clock
- AM/FM radio
- Balcony/Lanai/Terrace
- Bathtub
- CD player
- Coffee/Tea maker
- DVD player
- High Definition (HD) Flat Panel Television - 32 inches or greater
- iPod docking station
- Iron
- Ironing board
- Safe
- Shower
- Wireless internet connection
One Bedroom Suite
Bedding-2 double beds and 1 double sofa bed
Occupancy limits - 3 adults, 3 children, 5 total (6 total if infant age 0-4)
A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- DVD player
- Hairdryer
- Internet access
- Iron
- Ironing board
- Kitchenette
- Minibar
- Safe
- Telephone
- TV
One Bedroom Suite Swim Up
Bedding-2 double beds and 1 double sofa bed
Occupancy limits - 3 adults, 3 children, 5 total (6 total if infant age 0-4)
A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- DVD player
- Hairdryer
- Internet access
- Iron
- Ironing board
- Kitchenette
- Minibar
- Safe
- Telephone
- TV
One Bedroom Master Suite
Bedding-1 king bed and 1 double sofa bed
Occupancy limits - 3 adults, 2 children, 4 total (5 total if infant age 0-4)
A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- DVD player
- Hairdryer
- Internet access
- Iron
- Ironing board
- Kitchenette
- Minibar
- Safe
- Telephone
- TV
One Bedroom Master Suite Swim Up
Bedding-1 king bed and 1 double sofa bed
Occupancy limits - 3 adults, 2 children, 4 total (5 total if infant age 0-4)
A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- DVD player
- Hairdryer
- Internet access
- Iron
- Ironing board
- Kitchenette
- Minibar
- Safe
- Telephone
- TV
Family Concierge One Bedroom Suite
Bedding
-2 double beds and 1 double sofa bed
Occupancy limits - 3 adults, 3 children, 5 total (6 total if infant age 0-4)
A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.
Family Concierge One Bedroom Suite Swim Up
Bedding
-2 double beds and 1 double sofa bed
Occupancy limits - 3 adults, 3 children, 5 total (6 total if infant age 0-4)
A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.
Family Concierge One Bedroom Master Suite
Bedding
-1 king bed and 1 double sofa bed
Occupancy limits - 3 adults, 2 children, 4 total (5 total if infant age 0-4)
A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.
Family Concierge 1 Bedroom Master Suite Swim Up
Bedding
-1 king bed and 1 double sofa bed
Occupancy limits - 3 adults, 2 children, 4 total (5 total if infant age 0-4)
A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.
Premium One Bedroom Suite
Bedding - 1 King or 2 twin beds
Occupancy limits - 3 adults, 2 children, 4 total (5 total if infant age 0-4)
A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.
Premium One Bedroom Master Suite
Bedding-1 king bed or 2 twin beds
Occupancy limits - 3 adults, 2 children, 4 total (5 total if infant age 0-4)
A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.
Premium One Bedroom Suite Swim Up
Bedding- 1 King bed or 2 twin beds
Occupancy limits - 3 adults, 2 children, 4 total (5 total if infant age 0-4)
A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.
Premium One Bedroom Master Suite Swim Up
Bedding - 1 king bed
Occupancy limits - 3 adults, 2 children, 4 total (5 total if infant age 0-4)
A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.
Family concierge 2 Bedrooms Master Suite Terrace
Bedding - 1 King bed or 2 Double beds and 1 double sofa bed
Occupancy limits - 6 adults, 5 children, 7 total (8 total if infant age 0-4)
† Fees may apply