Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Had an amazing time!
This resort is immaculate. The views were amazing. The hot springs were top tier. As a solo traveler, I felt safe, even with booking my tours on and off the resort. Although the restaurants/ food options were limited, it was still good. Only downside is the food is not all inclusive, which would’ve been a plus. Otherwise, I highly recommend.
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Beautiful and luxurious!
My husband and I decided to go back after celebrating our honeymoon in 2018 and it was as memorable as it was the first time. The amenities, including our private hot springs jacuzzi in the Honeymoon Suite, was the perfect way to end the evenings in the rain forest. Thank you to all the staff we interacted with during our stay - Carolina, Randall, Jason, Gustavo, Danilo and all the staff in the restaurants and on the location! One of the highlights of our stay was the service provided by Maikol Salas - he was attentive and gave us personalized recommendations. His attention to detail and knowledge of the area were super helpful. We love this resort and can’t wait to return. Gracias Maikol y The Springs. Hasta la Proxima…PURA VIDA!
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EXCELLENTE
Gustavo, the new bar manager- provided an excellent experience from the music playlist to the mixology of the drinks. He knows his bar knowledge, gives great recommendations and service with a smile. Would happily come back, 5 stars, cannot ask for more!
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One of our favorite hotels ever!
Everything about this hotel is wonderful! This was hands-down one of our favorite places we have ever stayed! The staff was incredibly friendly and helpful. The rooms were very spacious, clean, and beautiful! We absolutely loved the various Hot Springs. Although most of our days were quite cloudy, we did get one beautiful day of volcano views. I was so happy I built in time to each afternoon to spend at the hotel Hot Springs, we didn’t want to leave! We visited in August 2025, since it was not peak season there was much less people, we had no problem finding Hot Springs with no one else in them. Club Rio activities were a bonus, we did the wildlife tour and the river tubing tour, both were great! We had the breakfast buffet daily and never got tired of it, we also loved the restaurants on site, Tres Cascadas and Las Ventanas. Highly highly recommend!
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Beautiful place in the forest
Jefry was an amazing bell's men from the day we arrived to the day we left. He was very polite & showed us around & picked us up! We will be back to the Spring & spa resort without a doubt!!! Beautiful room overlooking volcano.