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500 Canal Street  
New Orleans, LA 70130

4 of 5 stars

TripAdvisor Traveler Rating

3071 reviews
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Welcome to the Sheraton New Orleans Hotel,in the heart of the Big Easy. Fresh off a $50 Million revitalization, play or simply relax at our New Orleans hotel, centrally located within an atmosphere of endless excitement in one of the world's greatest cities. Arise to a breakfast of beignets just steps from the French Quarter. Spend an afternoon shopping Royal Street and the French Market. Relax in Jackson Square or dine at a world famous restaurant in the French Quarter. Place yourself in the middle of all the things to do in New Orleans!

Location: French Quarter
  • Important information for our guests: The Sheraton New Orleans is 100% smoke free. There are designated smoking areas outside of building. A $200 per day cleaning fee will be charged to the guest’s account should smoking occur anywhere inside the facility.
  • A minimum valet parking fee of $43.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
† Fees may apply


View : Wonderful city views.

Bedding: 1 King or 2 Double beds

Occupancy - 4 adults, 3 children, 4 total

Maximum of 3 children through age 17 stay free in existing beds with at least 1 adult.

Additional Amenities : Our non-smoking Traditional guest rooms are located on floors 9 to 41 and are approximately 345 sq ft. Our Traditional guest rooms are decorated in a warm and comforting style with floor to ceiling windows allowing you to enjoy.  All guest rooms feature the Sheraton Sweet SleeperTM Bed.


Bedding: 1 King or 2 Double beds

Occupancy - 4 adults, 3 children, 4 total

Maximum of 3 children through age 17 stay free in existing beds with at least 1 adult.

Club Level

Bedding:1 King or 2 Double beds

Occupancy:- 4 adults, 3 children, 4 total

Maximum of 3 children through age 17 stay free in existing beds with at least 1 adult.

Additional Amenities : Our non-smoking Club Level guest rooms are located on floors 42-49 and are approximately 345 sq ft. with floor to ceiling windows allowing you to enjoy our wonderful city or Mississippi River views.  The bathrooms are equipped with marble and granite bathrooms. In addition to the standard guestroom amenities, guests of the Club Level have exclusive use of the private Club Lounge where they can enjoy complimentary continental breakfast daily and hors d'oeuvres every evening.

Executive Suite

Bedding:1 King and a sofa sleeper in parlor

Occupancy:- 4 adults, 3 children, 4 total

Maximum of 3 children through age 17 stay free in existing beds with at least 1 adult.

Additional Amenities : Our corner Executive Suites enjoy spectacular views of the Mississippi River from floors 9 to 49. There is a partial wall between the bedroom and the parlor with a sofa bed. The suites are equipped with a wet bar. Bedroom measures 11 X16. Parlor Measures 12'6 X 19.

† Fees may apply

In-Room Dining

You will also find a full dining selection to please every palate in the comfort of your New Orleans hotel room and there’s no need to rush. Room service at the New Orleans hotel is available 24-hours a day/ 7-days a week.

  • Service Type: Room service

Pelican Bar

Named in honor of Louisiana's most visible symbol and state bird, the Pelican Bar inside our New Orleans hotel is reminiscent of a French Quarter courtyard with its magnificent tiered fountain, lavish landscaping and hand detailed wrought iron. Relax in the casual atmosphere of this New Orleans bar with your favorite libation, meet and mingle with a signature New Orleans cocktail, enjoy a splendid selection from the light fare menu or cap off your evening in grand style. Unwind and embrace the ambiance of New Orleans in the Pelican Bar.

  • Type: Bar/lounge

Roux Bistro

The roux is the foundation of Creole & Cajun cooking and the premiere ingredient of New Orleans' most famous dishes. In honor of this culinary tradition, the Sheraton New Orleans hotel has named its restaurant Roux Bistro. Serving lunch daily, you can savor contemporary cuisine with a Creole flair and have a memorable meal without having to leave our New Orleans hotel. Broaden your horizons by joining us for a culinary exploration of the Big Easy right in our New Orleans hotel restaurant. For a New Orleans dining experience second to none in a city renown for its cuisine look no further than the Sheraton's own Roux Bistro.

Starbucks Coffee Store

The Pacific Northwest meets the Big Easy at the Starbucks Coffee Store inside our New Orleans hotel. Treat yourself to coffees from around the world, espresso beverages, tasty baked goods and selected merchandise. Or enjoy a light lunch with a selection from our crisp salads and deli-style sandwiches in an atmosphere suited for business or pleasure at the Sheraton New Orleans Hotel.

  • Fitness center on-site

    Sheraton Fitness Programmed by Core Performance®
    When traveling often, recreation and exercise can be an important part of any guest's well-being. Sheraton Fitness programmed by Core Performance® takes the standard fitness room and turns it upside down, offering the latest conditioning equipment along with nutritional information and workout programming.

    Together with Core Performance, we are providing guests with the tools and information they need to perform at a high level - no matter where their travels take them. Core Performance is a blended program of nutrition, movement, and recovery – Sheraton is the perfect host to complement all three of these wellness goals! Complimentary for all guests, the fitness center is available 24/7 and offers the following:

    - Strength-training machines, weight benches & free-weights
    - Life Fitness Signature Series cardio equipment pieces

  • Outdoor pool

    Rooftop pool and sun deck.

    Our pool is located outside on the 8th floor.  It is a 10,000 gallon pool, and is 28 feet by 19 feet.  Shallow depth is 3 feet and the deep end is 4 feet.  The pool is open daily, weather permitting.

† Fees may apply
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Prices include government taxes and fees, but do not include baggage fees. See Details.
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