Resort Details

Dining
OnSite Dining
  • Various Bars and Lounges
    Sip & Dip
    o Wet & Dry bar
    o Refreshing drinks by the main pool, with ocean view.

    Sea Breeze
    o Located at the main lobby, close to the restaurants and meeting rooms, the perfect place to chill and relax at
    welcome.

    Starstruck
    o Refreshing drinks by the theatre.

    Sharky’s
    o Bar located at the Water Slides Area.

    Barracuda Bar 
    o Bar located at the Beach 

    The Sun Club Beach Bar
    o Bar located at the Beach exclusive for the Sun Club Family clients.

    The Sun Club Bar
    o Bar located at the Sun Club Adults Only Lounge with outdoor terrace and pool view.

    Sun Club Pool Bar Adults Only
    o Bar located in between adults’ pools.

    Flip Flopz Bar & Snack
    o Bar located at the Sun Club Adults Only beach section with stunning view while you relax and chill with drinks and
    have some bites.

    Tortuga
    o Ocean Front Bar

    Coconuts
    o Main beach bar located in front of the beach.

    All-Star Sports Bar hours: 6 p.m. – 1 a.m.
    o Located close to the main pool and beach
  • Various Restaurants
    Coco Cafe
    o Coffees, teas, pastries, and snacks served daily

    Da Mario

    The Pizza Shop
    o Pizza & Burgers

    Tierra
    o Amazonia cuisine

    Chopsticks (reservations required)
    o Authentic Asian favourites

    Tiki Taco
    o Authentic Mexican favourites served nightly.

    Blue Water Grill
    o Steak & international cuisine located at the beach area.

    Kaleidoscope 
    o International buffet served in a seaside setting – Exclusive for Sun Club guests
    o Served at Sun Club Lounge.

    Windows
    o A variety of international delicacies served buffet-style

    The Snack Machine
    o A variety of grilled favorites and snack foods served from a fun, colorful food truck located Sun Club Family Pool
    area.

    Buffet and à la carte restaurants with previous reservations required

    Sunny Side Grill
    A la carte Caribbean speciality by night. 
    o A variety of grilled favorites and snack foods served located at the beach area, including delicious Caribbean flavored
    plates a la carte.

    La Cala
    o Steak & Lobster cuisine located at the beach area. Fee may apply for Lobster and Premium Steak

    Un-Wined Cellar
    o A variety of wine, cava and spirits drinks, with additional cost. *Private dining available upon request. Additional fees
    apply.

On-Site Amenities
  • 24-hour front desk
  • Babysitting†
  • Car Rental Services†
  • Child programs†
  • Concierge desk†
  • Currency exchange†
  • Laundry Facilities†
  • Lounges/bars†
  • Restaurant†
  • Tour/sightseeing desk†
  • 24-hour front desk
  • Babysitting†
  • Car Rental Services†
  • Child programs†
  • Concierge desk†
  • Currency exchange†
  • Laundry Facilities†
  • Lounges/bars†
  • Restaurant†
  • Tour/sightseeing desk†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Fitness center on-site
    Fully equipped fitness center provides a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, and elliptical machines.
  • General †
    Family Fun
    There’s no better place to enjoy some family time.

    o Ping-pong 
    o Board games 
    o Beach volleyball 
    o Basketball
    o Zumba or Yoga Lessons 
    o Golfing* (nearby) 
    o Tennis court
    o Soccer Court
  • Kids beach club †

    Kids Clubs

    Kids and teens can have their own adventure.

    Explorer’s Club Explorer’s Club for Kids ages 3-12 with supervised activity programs daily, including a Splash Pad for kids to enjoy. Open daily from 9 a.m. – 10 p.m.

    Core Zone Teens Club for ages 13-17, features daily activities and a vast array of sports and games for teenagers. Open daily from 9 a.m. – 10 p.m.

  • Motorized Water Sports †
  • Non-Motorized Water Sports †
  • Pool
    Total 7 pools are there. One main pool with activities, children's pool, two waterslides and swim-up bar.
    kids splash pool. 
  • Scuba diving †
  • Spa †
    Discover an oasis of relaxation you’ll never forget.

    Relaxing massage
    Body Scrubs
    Reflexology
    High performance facials
    Manicures and pedicures
  • Tennis court †
  • Water activities †
    o Aqua aerobics
    o Water polo
    o Pool volleyball
    o Motorized watersports* 
    o Scuba diving*
Off-Site Recreation
  • Golf †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2791 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Most staff are not helpful and not in a hurry do do anything beach is like a market for venders

    Hotel grounds were very clean and tidy. Rooms were very basic unfortunately majority of the staff were either rude or did not want to do anything for you. Getting a drink in the buffet area was near impossible service absolutely shocking. Food in the buffet area very basic and repetitive and was never hot mostly all the food was warm or cold trying to book into the al e carte was impossible unless you pay extra money. I don’t like sitting or swimming in the pool so we sat on the beach most days and I was shocked that so many venders were allowed to come onto the beach and pester you to buy trips’ massages’ beach ware buckets spades cheap jewellery cigars even got asked if I want drugs plus 3 guys walking round with parrots asking 20 dollars to take your own photo with a parrot on your shoulder one day I counted 23 venders on the small area in front of the hotel constantly coming up to you asking if you want to buy from them. We spent 14 days there but was ready to come home after 7/8 days. I’ve been to the Caribbean 8 times and this was the worst place. We Will not return to this hotel

    Dec 10, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Save your money & go else where

    The hotel itself was nice, but the service was absolutely terrible. We visited for my sister’s 21st birthday, and while the bartenders at the beach bar—especially Andres and Frank—were amazing, the rest of the experience was awful. There were never any towels available for the pool or beach, we actually gave up asking for towels because they NEVER had any. staff constantly ignored us when we needed help, and the main buffet had horrible service and even hair in the food. We were never offered water during meals and were repeatedly ignored, specifically by a woman with a bob haircut, she made this experience terrible for us. Getting dinner reservations was nearly impossible. Our room was dirty, and we even had roaches in the bathtub. I do not recommend staying here. Staff is rude, they don’t want to help & really just made my group not enjoy our stay there. We didn’t even want to ask for anything anymore because we were always met with crazy attitude or just simply ignored like we were not there in front of them trying to talk to them. Spend a little more money somewhere else where you will be treated like a human & a guest. We hated this hotel.

    Dec 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    This resort will satisfy the most demanding visitors!

    Our family has vacationed in the Dominican Republic 11 times, and this recent visit poved to be the most enjable. Genuinely sincere in sharing our impressions of this resort, where the staff were always extremely prompt in ensuring our concerns were quickly satisfied with utmost kindness. Special thanks to Deloris and Lorene in making guest services meet all of our expectation. Indeed all of the staff were wonderful, coupled with first class beach, restaurants, and breath taking entertainment. Defintely must to experience for even the most demanding individual.

    Dec 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Terrific stay

    Sunscape Coco. Excellent stay. Enjoyed privileges of the Sun Club extras and updated room. Food was great and staff were fantastic. We will be back!

    Dec 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing resort

    Amazing resort! Beautiful, friendly staff, and this was our second time returning. We’ll definitely be back again and will bring more of our family next time. Highly recommended—very accommodating. A special shout-out to Dolores at Guest Services, who was absolutely amazing. Highly recommended

    Dec 10, 2025
Hotel Advisories
  • AdvisoryStudent Groups are not accepted in this hotel. Please note that for the travel period 3/1/21-3/31/21, we require that all guests have at least one minimum 24 year old adult in each room. The hotel reserves the right to deny check-in of any room not complying with this min. age policy
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

    General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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