Tesoro Ixtapa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2010 reviews

• 

  Great place to stay

  Very nice view, decent food, great customer service and hospitality. Lots of fun activities to do on the beach overall 9/10 would highly recommend.

  Jul 22, 2026
• 

  A nice place to decompress

  One Word would be relaxing, nice food selecton, nighly entretainment.

  Mar 21, 2026
• 

  Fabulous

  We come back here because of the staff and the clean and great location

  Feb 28, 2026
• 

  Not a high quality all-inclusive Mexican resort

  I have stayed in many, many hotels, high end and not so high end, through out Mexico, so take my review with this knowledge. I made the mistake to allow a family member make the reservations because he recommended it and I quickly knew something was different when I checked in. At check in, we had to wait for another person to welcome us and was an intermediary between us and the front desk staff. I never got the official definition, but looks like this hotel is partially privately owned and managed by an agencies like Enna Inn Apartments, basically an Airbnb. By booking through them, you get the bare minimum, a room or apartment with some essentials, like "counted" towels, dishes and utensils and internet. Now, the property is very nice and well kept, but the private apartments not. Also, if you book through Enna, you are treated as a second class guest, no bellboy service or room service. You also cannot charge to your room, everything is paid cash or credit card, including the pool bar. Aside from the method you booked, I found their rules very ridged, such as we could not drink nor eat near the pool, the security guards kept warning us that we had to go far away from the pool for that, and very rude as well. Overall I say this about this property, if you are on a tight budget, this might be a place for you, but have low expectations. If you are used to high quality and service as an all-inclusive Mexican resort such as, mmm let me think, Moon Palace Resorts or RIU, this is definitely NOT a place for you, you will be highly disappointed.

  Feb 16, 2025
• 

  my first wedding

  The mood of lobby's personal, sometimes. The rooms very good, pool very good, my family was very exited, you have to improve only the attention of personal, the team of wedding planner Made the diferente, Socorro AND Alexis were the Best. Thanks

  Nov 25, 2024