Guests of Universal's Loews Sapphire Falls Resort Enjoy:
Early Park Admission to The Wizarding World of Harry Potter™, one hour before the theme park opens (purchase of a valid theme park admission required)
Complimentary Shuttle Buses, Water Taxis, to and from both theme parks and CityWalk®, plus guided walking paths to make getting around the resort fast and easy so you can make the most of your time
Resort-wide charging privileges with your room key card
Complimentary delivery of merchandise purchased throughout the resort to your hotel
Complimentary Scheduled Transportation to nearby SeaWorld®, and AquaticaTM
Golf Universal Orlando® program, providing preferred tee times and complimentary transportation to select area golf courses
Resort Details
- Amatista Cookhouse
A full-service, 3-meal restaurant that offers scenic water views
- Drhum Club Katine
Pool bar and grille that offers fresh seafood and tropical drinks
- New Dutch Trading Co.™
Caribbean-style marketplace with a variety of grab-and-go options
- Strong Water Tavern
Features a variety of rums, a ceviche bar and a patio overlooking the lagoon
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- ATM/Cash machine†
- Bell staff/porter†
- Business center†
- Car Rental Services†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Bell staff/porter†
- Business center†
- Car Rental Services†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Dry cleaning†
- Elevators
- Exercise gym
- Game room†
- Laundry/Valet service†
- Parking†
- Pool
- Smoke-free property
- Valet parking†
- Wireless internet connection in public areas
† Fees may apply
- Fitness center on-site
- Hot tub
- Pool
16,000 sq. ft. resort-style pool with sand beach, waterslide, and interactive children's play area
- Golf †
- Universal Studios Florida®
- Universal’s CityWalk®
- Universal’s Islands of Adventure®
- Wet ‘n Wild
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6971 reviews
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Nov 29, 20255 Stars Review- Amazing LSF Resort Team!
I had an amazing two-night stay at this hotel and truly couldn’t have asked for a better experience. From the moment I self-parked my car, the Bell Services team made everything effortless. Gina, Lauren, Gigi, Hector, and Zach were all outstanding—friendly, professional, and incredibly helpful. They made sure my bags were taken to and from my room with care, and their service really set the tone for the rest of my stay. Check-in was smooth, and I loved the welcome beverages offered each day. The dining options were great, and anytime I had questions about hotel amenities or even what was available at the surrounding resorts, the staff had helpful, knowledgeable answers. I also appreciated the texting service—they were always prompt and responsive with every request, big or small. It just made the whole visit feel seamless. Overall, I had a wonderful time and absolutely plan on coming back. This will definitely be one of my preferred lodging options whenever I’m in the area.
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Nov 13, 2025
Unforgettable support and kindness during medical emergency
The management and entire team went above and beyond to help and accommodate during my son's illness. They were first on the scene and continued afterwards to check in on us. We are incredibly grateful and highly recommend their outstanding hospitality.
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Nov 12, 2025
Sapphire Falls Resort in Orlando, Fl, is Amazing.
We love this resort, it’s beautiful. The staff is wonderful, from check in to check out. A lovely lady named Star checked us in. She was so sweet and accommodating. Also a young lady from Star Services , Erlinda was very attentive and polite. Everyone was so friendly, we will definitely come back. It was like home away from home.
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Nov 11, 2025
Lovely stay
A really lovely hotel The lobby is impressive, nice restaurants shops , food options and quick check in Rooms were clean stocked with shampoo conditioner shower gel , a fridge , nice shower . Pool area is spacious , no putting towels down funny business, towels on tap , good bar, free sun screen if needed , a slide for the kids and super diligent lifeguards Restaurants - expensive but expected Location - 10 mins walk from city walk or free water taxi Parking - easy This would be a 5 star in Europe all day long
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Oct 29, 2025WILL NOT RETURN
I thought it was going to be a good experience overall, sure it had its little trash in the halls here & there & the occasional carpet tear in the halls, but it was a PRIME location with water taxi to the park which was nice. On the day of checkout WHICH WAS 11:00 I had staff enter room with 1 knock & enter @ 8:30. Then an entry with no knock at 9:30, the 10 minutes later a knock on the door. So me & wife said I guess they want us gone. Went to service desk & lady expressed her disappointment & continued to get her manager. After 15 minutes of waiting she comes back with a free breakfast coupon. Manager didn’t even care enough to come out. Needless to say, I told them to keep their breakfast & that I would not be returning.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Self-parking fee: $36 (plus tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Valet Parking fee: $45 (plus tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.Parking Fee:
A minimum self-parking fee of $20 per room, per day, per vehicle will be charged and collected by the hotel at time of service, at check-in or check-out.
A valet parking fee of $27 per room, per day, per vehicle will be charged and collected by the hotel at time of service, at check-in or check-out should a guest choose to valet.
Fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- Pet Policy : Pets Allowed:
Pet Stay Policy:
Up to 2 pets per room are allowed.
Pets are only allowed in pet friendly room categories (upon arrival if guest is reserved in a non-pet room they will be re-assigned to one).
Arrangements must be made with housekeeping for daily room cleaning.
Pets may be walked in designated areas only.
Pets are not allowed in the pool/lounge or restaurant areas.
Guest must present documentation for current vaccinations.
A fee of $50.00 + tax (per pet, per night) will be charged and collect by the hotel at check-in. A maximum of $150 will be charged for stays of three nights or more.
(Policies, benefits and pricing are subject to change)
*Guests can arrange to bring pets by contacting the Preferred Desk. The Preferred Desk can be reached by calling 407-503-9280.
- No Show Policy
- No Show Penalty:1 NightApplies: Sunday - Saturday 14Jul16 - 31Dec50