Resort Details

OnSite Dining
  • Daytime Restaurants And Snacks

    IN THE MAIN BUILDING

    Main buffet restaurant Le Marché
    An international cuisine buffet filled with plenty of choices to satisfy your taste buds.

    An international cuisine buffet filled with plenty of choices to satisfy your taste buds.

    Breakfast buffet:

    Seating section with air conditioning available

    À la carte breakfast available

    Lunch buffet (daily themes):

    Seating section with air conditioning available

    À la carte snacks

    BY THE BEACH 

    Beach restaurant Mar y Tierra - Dress code: Resort Casual
    Whether you are beginning your day or checking in for lunch, a tropical setting is waiting for you.

    À la carte lunch

    À la carte breakfast

    AT THE GOLDEN POOL
    Golden snack bar
    Located between buildings6 and 7 and next to the Golden Swim-Up pool, with a variety of delicioussnacks.

    DAYTIME SNACKS

    MAIN BUILDING -
    We also have new additions for snacks and the newest addition: our new Coffee shop: Café Sisal - next to Plaza España

    Catch up with your fellow Valenthusiasts over coffee at this cheerful coffee shop!

    MAIN POOL: - Food truck near Heaven and Earth swim-up bar
    Next to the main pool, beach tables and chairs available.

    - Fresh fruit kebab service
    With fresh tropical fruit kebabs.
    - Marquesitas cart
    The Marquesita is similar to a crepe, with salty EDAM (Dutch) cheese and Nutella, condensed milk or caramel.
    - Esquites cart
    A typical Mexican snack found all over Mexico. The word esquites comes from the Nahuatl native language word ízquitl, which means "toasted corn". It is served hot in small cups and topped with varying combinations of lime juice, chile powder or hot sauce, salt and mayonnaise.
    - Gourmet canapés cart
    Missed lunch? Not enough appetite for a full meal? Simply grab a few canapés.
    - Fresh fruit flavored waters cart
    Prepared with fresh tropical fruit, two flavors daily.

  • Nighttime Restaurants & Snack

    Nighttime Restaurants

    Italian: L’Olivo
    Dress code: Night Elegant
    The master chef is proud to show off his abilities, including traditional Italian cooking techniques. Enjoy fine Italian cuisine. Outdoor terrace available.

    French: L’Alsace
    Dress code: Night Elegant
    The chef selected a more traditional French cuisine and adapted it with your health in mind while following old time recipes.

    Mexican: La Hacienda
    Dress code: Night Casual-Elegant
    Indulge in the best Mexican cuisine from Veracruz, Puebla, and Yucatan, the most traditional in Mexican dining favorites. Outdoor terrace available.

    NIGHTTIME RESTAURANTS
    Air-conditioned luxury “à la carte“ restaurants in the main area

    Asian: Taman Sari
    Dress code: Night Casual-Elegant
    Serving a wide variety of traditional dishes from Indonesian regions, such as Bali and Java. Moreover, discover flavors from India, Thailand and Vietnam. Outdoor terrace available.

    Japanese: Ginger
    Dress code: Night Elegant Traditional Japanese cuisine with a modern touch.
    3 restaurants in 1
    • À la carte – no reservations
    • Sushi bar – no reservations
    • Teppanyaki (4 showrooms) – Reservation required on the same day with your concierge.

    NIGHTTIME

    Unlimited – No reservations
    By the beach (no air conditioning)
    Fish & Seafood: Mar-
    Dress code: Night Casual
    Mar delights your taste buds with culinary Cajun influences and inspirations from Peru, Veracruz and the Caribbean.

    Steakhouse: Tierra
    Dress code: Night Casual Tierra greets you with top American and Argentinean specialties.

    Plaza España
    - Mexican churros Delicious churros: natural, vanilla and cajeta flavors.
    - Sweet crepes cart: Tasty crepes prepared with various complements.

    SPECIAL FIESTAS
    - 2 theme nights weekly: Mexican and Elegance with buffet and entertainment. Usually held outdoor. Location may vary upon weather conditions.

  • Various Lounges & Bars

    - Sun bar, at the meandering Golden Swim-Up pool. Enjoy all kinds of refreshing drinks.

    - Heaven & Earth: two swim-up bars at main pool area. Swim right up to your favorite drinks and snacks. Take a break in the shade, relax, swim some laps and return for a refill.

    - Sunrise beach bar: On the beach for your favorite drinks and cocktails.

    - Sunset beach bar: On the beach for your favorite drinks and cocktails.

    - Don Miguel: lobby bar: Relax and enjoy afternoon tea, select coffee beverages or the best cocktails created by our mixologist.
    Dress code: Night Elegant

    - Plaza España bar: Main outdoor atrium by the lobby, the perfect place to start a romantic evening.
    Dress code Night: Casual-Elegant
    - Sports & Music bar: Watch your favorite game or event or simply come to enjoy the music and play pool.
    Dress code Night: Casual-Elegant
    - Martini bar: Elegant A relaxed atmosphere to sit and enjoy a perfect cup of coffee or cappuccino while reading a book or mingling with friends.
    Dress code: Night Casual
    - Salón Partagas cigar lounge: The ideal place to sit quietly and enjoy a premium quality handrolled cuban cigar, hookah pipes as well as some fine spirits.
    Dress code: Night Elegant
    - El Palenque theater bar:

    ***Schedule varies with shows and events.

On-Site Amenities
  • 24-hour room service
  • Concierge desk
  • Elevators
  • Exercise gym
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Pool
  • Restaurant†
  • Shops and commercial services†
  • Spa†
  • 24-hour room service
  • Concierge desk
  • Elevators
  • Exercise gym
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Pool
  • Restaurant†
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Wireless internet connection in public areas
Off-Site Amenities
  • Meeting Facilities†

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • General
    Basketball, tennis and Paddle courts are free of charge

    - Two tennis courts
    -One paddle court
    -One basketball court

    •  Pilates, Yoga, TRX, Zumba, body fitness, pool biking
    •   Foam party
    •  Cooking lessons
    •  Spanish lessons
    •  Bike tour
    •  Tequila tastings
    •  Craft
    •  Riffle shooting
    •  Waterpolo
    •  Pool tournaments
    •  Texas Hold'em and many other games
  • Non-Motorized Water Sports
    - Hobie cats
    - Boogie boards
    - Snorkeling gear (mask and snorkel only)
    - Kayaks
  • Pool
    There are 3 pools on-site, including the Signature Imperial Pool with 2 swim-up bars (voted one of the most breathtaking in the Riviera Maya), and the meandering swim-up pool in the Golden Section.
  • Sauna †
  • Spa †
    Sauna and steam room in women and men lockers included with the purchase of spa treatments or massages. An extra fee applies for sole use. Ocean front palapa, Golden pool palapa, main pool palapa for couple or individual massages.
  • Steam bath †
  • Volleyball
    Beach and pool volleyball
Off-Site Recreation
  • Diving †
  • Golf †
    Golf course located within a mile of the property.
  • Motorized Water Sports †
On-Site Attraction
  • On-site Entertainment
    Do not miss the Mexican and the Caribbean thematic nights every week including buffet
    and entertainment under the stars (normally outdoor, location may vary, subject to weather conditions).
Off-Site Attraction
  • Chichen Itza
  • Tulum

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 19662 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    First time and it did not disappoint!

    What a truly lovely resort! We were just there last week and truly loved the experience. Having followed many posts on a variety of sites I would agree that when it came to restaurants and meal choices- these are all personal preferences. We ate at the La hacienda, L’Olivo, L’Alsace Le Marche and our personal favourite Mer. I think the thing that stands out the most is the service. At Mer, I can not help but recognize Maria, Brennick, Isidro and Edgar. They were all exceptionally friendly, greeted us by name and took great care with my husbands food allergy. They even went so far as checking and confirming that the chef would clean and change the oils in the fryer to ensure there would be no cross contamination for one specific appetizer. We declined the offer as there were many other choices for him on the menu. From Ronaldo greeting us enthusiastically when we arrived to Dora giving us a personal tour when we got ourselves lost the first day! Our stay will be remembered for the service we received! I can not imagine anyone being disappointed with this resort!

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best birthday 🎉 trip ever

    We had a large group staying here for our 40th birthdays and had an amazing experience. The rooms are clean and very comfortable. We tried a few of the restaurants and the food was all good. The resort is large and there is always something to do; the larger pool is very fun and offers different in pool activities (aerobics, spinning, Zumba). Cafe Sisal has delicious coffee and gelato! Every single staff member I encountered was incredibly friendly and helpful. The Goteam entertainment staff were all so friendly and helped make the trip extra fun!

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    40th birthday 🥳🥳🥳

    We had the absolute best time at Valentin Imperial Riviera Maya celebrating our 40th birthdays. Everything was very clean, the food was excellent. I felt save everywhere I went. There were areas with louder more upbeat vibes, and places you could have total privacy and felt tranquil. The churro food truck and cafe sisal were favorites. Amazing.

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best entertainment staff, other service needs improvement

    Overall we had a wonderful stay thanks to the entertainment crew. The entertainment staff were by far the best part of our holiday, if they weren’t there our review rating would be a lot lower - all the entertainment staff made the negatives of the trip feel much better, Israel, Carlos, Lorenzo, Sariy, Oscar, Nora, Raphael - all amazing, so engaging, made us feel so welcome, you could join in anything you wanted but also weren’t pushed into anything you didn’t want to do. They all deserve a raise! There were negatives… Maintenance men on your balcony at 8:30am, opening your curtains on the second floor in your nightware at that time in the morning was quite distressing, workmen basically saw me in my underwear - reported to a lady in reception on the day it happened and asked her to raise a report. The next day we went for feedback and spoke to Fernado, he advised nothing had been raised therefore he then raised the issue again . The following day the Manager called our room to advise “ it was maintenance men on our balcony”. Given I already knew that (and told them that) my response was “WHY were they on our balcony” at 8:30am and why had no one told us…..no response given to that, they thought that wasn’t an issue, I beg to differ. The other issues were around the pool bar staff, soooo grumpy, if you didn’t tip every drink some would completely ignore you! Not our experience at other resorts Further issues around booking the Teppanyaki, you’re told you can only book in person at 10am, however this isnt true, some areas would take your booking at 9am, so when you went to queue for a booking at 9:55 they told you 40 people where ahead of you (despite there been no one in the area)- have a rule or don’t, but make it fair for all guests- again reported to Fernado at reception, no real response The hotel itself is beautiful, you need to visit to experience the amazing entertainment, but the rest of the service isn’t 5*

    Jan 25, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family trip

    Had a wonderful time at the Valentin. Service was great, food was good and the pools and beach were awesome! Stars in a junior deluxe room and had an issue with the bathroom and I do think the junior suites need updating. But everything else was fantastic. Night life was great and restaurants were good!

    Jan 25, 2026
Hotel Advisories
  • Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Current Renovations: Description: Important Notes:
    *This hotel is an adults only property and does not allow anyone under the age of 18 years.

General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

     

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. 


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

    General Information - Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
    Minimum check in age is 18 year round.

  • Pet Policy : Pets Not Allowed

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