This unique resort is located only 25 minutes from Cancun International Airport, 30 minutes from Cancun and 20 minutes from Playa del Carmen. Luxuriate in exceptional service and create unforgettable memories at an elegant Mexican hacienda-style adults-only property, which offers a half-mile-long spectacular white sand beach and upscale accommodations. Appreciate two daytime restaurants including 1 buffet with à la carte breakfast option and 1 à la carte beach restaurant for breakfast and lunch. In the evening, enjoy unlimited dining in seven à la carte restaurants with no reservations. There are 11 bars, 3 swimming pools, including a main pool voted one of the 10 most breathtaking pools in Riviera Maya and featuring two swim-up bars. There is a "lazy river" style swim-up pool, daily activities, nightly entertainment, complimentary WiFi, and much more.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 22 miles

Property Information

Year Built: 2007
1 bedroom suite: 15
Junior suite: 524
Total rooms: 539

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Current Renovations: Description: Important Notes:
*This hotel is an adults only property and does not allow anyone under the age of 18 years.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. 


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 18777 reviews
  • 5.0 star tripadvisor rating
    Best Honeymoon Ever!

    My wife and I honeymooned at VIM and could not have been more pleased with our stay! We had done vast research regarding all inclusive resorts and decided on VIM based on the thousands of great reviews. We stayed 5 nights at the Golden Swim Up Suite and LOVED our decision to stay in those suites. We decided on the swim up because of the two pool chairs on our porch and easy access into the golden pool (the much more chill and calm of the two pools) but we loved it because we wanted a laid back trip and to have bar and food service available right outside our door. We were spoiled by our server Antonio and he took good care of us every day we were there. The food was incredible and we especially loved the Indonesian restaurant where the spring rolls were to DIE for as well as the Pad Thai which was spicy but so so good! The drinks were incredible too as well as the live shows! The magic show was awesome and we loved the circus act too! The best part is the ability to have cart drivers come get you and bring you wherever you need to go which was great! Overall, my wife and I had a pretty incredible experience at the VIM and will definitely be coming back in the future! Also, if you are lucky enough to meet Dora you won’t regret talking to her!

    Jun 16, 2024
  • 5.0 star tripadvisor rating
    Great vacation !!!

    Review is a bit late but wanted to put it out there finally. My husband and I had an amazing time at Valentín in May 2024, staff was friendly, food was good, and the cocktails at Don Miguel and the sports bar were amazing! Tips for men make sure to bring closed toed shoes for Don Miguel bar, my husband only brought a pair of nice sandals and tennis shoes. So I wish I would have realized that before we came! Rooms were clean and beds were comfy, the resort is huge and the wild life is plentiful. We enjoyed the iguanas so much and watching the Coti by the pool. Cafe sisal had one of the best donuts I’ve ever had! Typically in my opinion the food in little cafes always seem to look great but never taste good, not here! Muffins were so soft too! There were lots of rafts at the pool and chairs weren’t too hard to come by but you had to go early for shady chairs, the square pool had open chairs every day however. Here is a few shout outs to some of the staff. Israel and Johanna from the entertainment team, we loved their bike tour and water aerobics and aqua biking. All of the go team was so fun! Edi mar y terra for Breakfast he was so friendly, happy and thoughtful ! Loved his upbeat attitude every morning. Jorge French restaurant super professional quick friendly! Osmar at the sports bar and Don Miguel was so nice and friendly ! And we loved Virginia at the pool and coffee shop ! One more tip the hotel did not supply conditioner, so if you happen to use theirs which I have at other places instead of bringing your own make sure you bring some! We had a great time and would return. Churro cart was a great touch, and make sure to get the amazing French onion soup at the French restaurant. Thank you for a great week Valentín!

    Jun 16, 2024
  • 2.0 star tripadvisor rating
    Beautiful Resort that lacks ANY food options at the pool

    The resort is beautiful and very well kept. The staff is exceptional, friendly and attentive. However, I would never come back to this resort because of the lack of ANY food options at the pool. They supposedly have taco trucks but they have never been open. The staff said it was because of the “possibility” of rain! The only restaurant on the beach is a full service sit down restaurant and they will not let you carry out. Also, it’s impossible to get a reservation for a restaurant in the evening unless you’re a member of a club. We tried several mornings at the exact time it opened but they were already booked. There are a lot of wonderful all-inclusive resorts, why stay at one with no casual dining options at the pool?

    Jun 16, 2024
  • 5.0 star tripadvisor rating
    Large and beautiful resort. Great for groups!

    Just finished our 4th trip to Valentín Imperial Maya! VIM is our go to resort for traveling with friends or family. The resort is large and the grounds are absolutely stunning. When we stepped out of the transfer, it felt like coming home. We love that VIM doesn’t have a timeshare or vacation club so you can relax when you walk through the door. The staff is genuine and you don’t have to worry if the person approaching you is trying to upsell you or convince you to attend a “special welcome breakfast.” The main pool at VIM can’t be beat. It’s huge and perfect for floating with friends. It has 2 large swim up bars, a gorgeous bridge, and a waterfall. We also love to escape to the golden pool for relaxation and shade under the many palapas. The amount of wildlife you encounter is spectacular! Coatis, beautiful green iguanas, agoutis, and colorful birds can be found all over the resort. We even saw a deer in front of the Emerald buildings one visit! Food is pretty good at VIM. Our favorite restaurant is Ginger. It has a regular table menu, a hibachi menu, and a sushi bar where just about anything of your choice can be made to order. We also enjoy Taman Sari which seems to get overlooked by a lot of guests. For lunch, the food trucks by the main pool are fantastic. My husband loves the burgers and I love the chicken golden tacos and the tacos al pastor. The alcohol selection here is good. I found Don Julio and Grey Goose at every bar including the swim up bars. They do have a limited Bourbon selection and only one Mezcal. The one thing I find lacking at VIM is mixology and I think it keeps VIM just short of a true 5 star resort. The drinks are inferior to other comparable resorts and the bartenders lack the mixology training you can find elsewhere. The mixers and juices have a very artificial taste. It does seem like they are trying to up their cocktail game as we noticed the bars have some fresh fruit options now. The sports bar had a new drink menu and boasted “mixology”. Sadly, the drinks we tried there were not good at all. I still see the changes as a sign that VIM is listening to feedback on their drinks and trying to improve! Another thing we love about VIM is the live band every night in the plaza. The Imperial band is great and if you are still looking for more fun when they wind down around 11, you can stick around for the DJ who starts up right after. Don’t miss grabbing a churro before the cart closes, but if you need a late night snack, room service is 24/7. There is just something special about VIM that has guests returning year after year. Our driver told us he had just picked up a couple that was visiting for the 46th time! We will definitely be back for a 5th trip to VIM and highly recommend it whether you are looking for fun or relaxation!

    Jun 15, 2024
  • 5.0 star tripadvisor rating
    4th excellent trip

    We liked the Go team activities. Our favorite is the Sunday afternoon foam pool party with the electronic 🎻. The restaurant food, pool carts, and room service are excellent. The bars serve up tasty cocktails. We love dancing the night away with The Imperial Band!

    Jun 14, 2024