Carretera Federal 307 Chetumal Puerto Juarez Km 311 500,
Playa Del Carmen,
QR,
77710,
Mexico
This unique resort is located only 25 minutes from Cancun International Airport, 30 minutes from Cancun and 20 minutes from Playa del Carmen. Luxuriate in exceptional service and create unforgettable memories at an elegant Mexican hacienda-style adults-only
property, which offers a half-mile-long spectacular white sand beach and upscale accommodations. Appreciate two daytime restaurants including 1 buffet with à la carte breakfast option and 1 à la carte beach restaurant for breakfast and lunch. In the evening,
enjoy unlimited dining in seven à la carte restaurants with no reservations. There are 11 bars, 3 swimming pools, including a main pool voted one of the 10 most breathtaking pools in Riviera Maya and featuring two swim-up bars. There is a "lazy river" style
swim-up pool, daily activities, nightly entertainment, complimentary WiFi, and much more.
Main buffet restaurant Le Marché
An international cuisine buffet filled with plenty of choices to satisfy your taste buds.
An international cuisine buffet filled with plenty of choices to satisfy your taste buds.
Breakfast buffet:
Seating section with air conditioning available
À la carte breakfast available
Lunch buffet (daily themes):
Seating section with air conditioning available
À la carte snacks
BY THE BEACH
Beach restaurant Mar y Tierra - Dress code: Resort Casual
Whether you are beginning your day or checking in for lunch, a tropical setting is waiting for you.
À la carte lunch
À la carte breakfast
AT THE GOLDEN POOL
Golden snack bar
Located between buildings6 and 7 and next to the Golden Swim-Up pool, with a variety of delicioussnacks.
DAYTIME SNACKS
MAIN BUILDING -
We also have new additions for snacks and the newest addition: our new Coffee shop: Café Sisal - next to Plaza España
Catch up with your fellow Valenthusiasts over coffee at this cheerful coffee shop!
MAIN POOL: - Food truck near Heaven and Earth swim-up bar
Next to the main pool, beach tables and chairs available.
- Fresh fruit kebab service
With fresh tropical fruit kebabs.
- Marquesitas cart
The Marquesita is similar to a crepe, with salty EDAM (Dutch) cheese and Nutella, condensed milk or caramel.
- Esquites cart
A typical Mexican snack found all over Mexico. The word esquites comes from the Nahuatl native language word ízquitl, which means "toasted corn". It is served hot in small cups and topped with varying combinations of lime juice, chile powder or hot sauce, salt
and mayonnaise.
- Gourmet canapés cart
Missed lunch? Not enough appetite for a full meal? Simply grab a few canapés.
- Fresh fruit flavored waters cart
Prepared with fresh tropical fruit, two flavors daily.
Attire: Resort Casual
Nighttime Restaurants & Snack
Nighttime Restaurants
Italian: L’Olivo
Dress code: Night Elegant
The master chef is proud to show off his abilities, including traditional Italian cooking techniques. Enjoy fine Italian cuisine. Outdoor terrace available.
French: L’Alsace
Dress code: Night Elegant
The chef selected a more traditional French cuisine and adapted it with your health in mind while following old time recipes.
Mexican: La Hacienda
Dress code: Night Casual-Elegant
Indulge in the best Mexican cuisine from Veracruz, Puebla, and Yucatan, the most traditional in Mexican dining favorites. Outdoor terrace available.
NIGHTTIME RESTAURANTS
Air-conditioned luxury “à la carte“ restaurants in the main area
Asian: Taman Sari
Dress code: Night Casual-Elegant
Serving a wide variety of traditional dishes from Indonesian regions, such as Bali and Java. Moreover, discover flavors from India, Thailand and Vietnam. Outdoor terrace available.
Japanese: Ginger
Dress code: Night Elegant Traditional Japanese cuisine with a modern touch.
3 restaurants in 1
• À la carte – no reservations
• Sushi bar – no reservations
• Teppanyaki (4 showrooms) – Reservation required on the same day with your concierge.
NIGHTTIME
Unlimited – No reservations
By the beach (no air conditioning)
Fish & Seafood: Mar-
Dress code: Night Casual
Mar delights your taste buds with culinary Cajun influences and inspirations from Peru, Veracruz and the Caribbean.
Steakhouse: Tierra
Dress code: Night Casual Tierra greets you with top American and Argentinean specialties.
Plaza España
- Mexican churros Delicious churros: natural, vanilla and cajeta flavors.
- Sweet crepes cart: Tasty crepes prepared with various complements.
SPECIAL FIESTAS
- 2 theme nights weekly: Mexican and Elegance with buffet and entertainment. Usually held outdoor. Location may vary upon weather conditions.
Various Lounges & Bars
- Sun bar, at the meandering Golden Swim-Up pool. Enjoy all kinds of refreshing drinks.
- Heaven & Earth: two swim-up bars at main pool area. Swim right up to your favorite drinks and snacks. Take a break in the shade, relax, swim some laps and return for a refill.
- Sunrise beach bar: On the beach for your favorite drinks and cocktails.
- Sunset beach bar: On the beach for your favorite drinks and cocktails.
- Don Miguel: lobby bar: Relax and enjoy afternoon tea, select coffee beverages or the best cocktails created by our mixologist.
Dress code: Night Elegant
- Plaza España bar: Main outdoor atrium by the lobby, the perfect place to start a romantic evening.
Dress code Night: Casual-Elegant
- Sports & Music bar: Watch your favorite game or event or simply come to enjoy the music and play pool.
Dress code Night: Casual-Elegant
- Martini bar: Elegant A relaxed atmosphere to sit and enjoy a perfect cup of coffee or cappuccino while reading a book or mingling with friends.
Dress code: Night Casual
- Salón Partagas cigar lounge: The ideal place to sit quietly and enjoy a premium quality handrolled cuban cigar, hookah pipes as well as some fine spirits.
Dress code: Night Elegant
- El Palenque theater bar:
There are 3 pools on-site, including the Signature Imperial Pool with 2 swim-up bars (voted one of the most breathtaking in the Riviera Maya), and the meandering swim-up pool in the Golden Section.
Sauna †
Spa †
Sauna and steam room in women and men lockers included with the purchase of spa treatments or massages. An extra fee applies for sole use. Ocean front palapa, Golden pool palapa, main pool palapa for couple or individual massages.
Steam bath †
Volleyball
Beach and pool volleyball
Diving †
Golf †
Golf course located within a mile of the property.
Advisory***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Current Renovations: Description: Important Notes:
*This hotel is an adults only property and does not allow anyone under the age of 18 years.
General Policies & Fine Print
Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals
attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without
parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A
price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
