Resort Details
- Daytime Restaurants And Snacks
IN THE MAIN BUILDING
Main buffet restaurant Le Marché
An international cuisine buffet filled with plenty of choices to satisfy your taste buds.
An international cuisine buffet filled with plenty of choices to satisfy your taste buds.Breakfast buffet:
Seating section with air conditioning available
À la carte breakfast available
Lunch buffet (daily themes):
Seating section with air conditioning available
À la carte snacks
BY THE BEACH
Beach restaurant Mar y Tierra - Dress code: Resort Casual
Whether you are beginning your day or checking in for lunch, a tropical setting is waiting for you.À la carte lunch
À la carte breakfast
AT THE GOLDEN POOL
Golden snack bar
Located between buildings6 and 7 and next to the Golden Swim-Up pool, with a variety of delicioussnacks.DAYTIME SNACKS
MAIN BUILDING -
We also have new additions for snacks and the newest addition: our new Coffee shop: Café Sisal - next to Plaza EspañaCatch up with your fellow Valenthusiasts over coffee at this cheerful coffee shop!
MAIN POOL: - Food truck near Heaven and Earth swim-up bar
Next to the main pool, beach tables and chairs available.- Fresh fruit kebab service
With fresh tropical fruit kebabs.
- Marquesitas cart
The Marquesita is similar to a crepe, with salty EDAM (Dutch) cheese and Nutella, condensed milk or caramel.
- Esquites cart
A typical Mexican snack found all over Mexico. The word esquites comes from the Nahuatl native language word ízquitl, which means "toasted corn". It is served hot in small cups and topped with varying combinations of lime juice, chile powder or hot sauce, salt and mayonnaise.
- Gourmet canapés cart
Missed lunch? Not enough appetite for a full meal? Simply grab a few canapés.
- Fresh fruit flavored waters cart
Prepared with fresh tropical fruit, two flavors daily. - Nighttime Restaurants & Snack
Nighttime Restaurants
Italian: L’Olivo
Dress code: Night Elegant
The master chef is proud to show off his abilities, including traditional Italian cooking techniques. Enjoy fine Italian cuisine. Outdoor terrace available.French: L’Alsace
Dress code: Night Elegant
The chef selected a more traditional French cuisine and adapted it with your health in mind while following old time recipes.Mexican: La Hacienda
Dress code: Night Casual-Elegant
Indulge in the best Mexican cuisine from Veracruz, Puebla, and Yucatan, the most traditional in Mexican dining favorites. Outdoor terrace available.NIGHTTIME RESTAURANTS
Air-conditioned luxury “à la carte“ restaurants in the main areaAsian: Taman Sari
Dress code: Night Casual-Elegant
Serving a wide variety of traditional dishes from Indonesian regions, such as Bali and Java. Moreover, discover flavors from India, Thailand and Vietnam. Outdoor terrace available.Japanese: Ginger
Dress code: Night Elegant Traditional Japanese cuisine with a modern touch.
3 restaurants in 1
• À la carte – no reservations
• Sushi bar – no reservations
• Teppanyaki (4 showrooms) – Reservation required on the same day with your concierge.NIGHTTIME
Unlimited – No reservations
By the beach (no air conditioning)
Fish & Seafood: Mar-
Dress code: Night Casual
Mar delights your taste buds with culinary Cajun influences and inspirations from Peru, Veracruz and the Caribbean.Steakhouse: Tierra
Dress code: Night Casual Tierra greets you with top American and Argentinean specialties.Plaza España
- Mexican churros Delicious churros: natural, vanilla and cajeta flavors.
- Sweet crepes cart: Tasty crepes prepared with various complements.SPECIAL FIESTAS
- 2 theme nights weekly: Mexican and Elegance with buffet and entertainment. Usually held outdoor. Location may vary upon weather conditions. - Various Lounges & Bars
- Sun bar, at the meandering Golden Swim-Up pool. Enjoy all kinds of refreshing drinks.
- Heaven & Earth: two swim-up bars at main pool area. Swim right up to your favorite drinks and snacks. Take a break in the shade, relax, swim some laps and return for a refill.
- Sunrise beach bar: On the beach for your favorite drinks and cocktails.
- Sunset beach bar: On the beach for your favorite drinks and cocktails.
- Don Miguel: lobby bar: Relax and enjoy afternoon tea, select coffee beverages or the best cocktails created by our mixologist.
Dress code: Night Elegant- Plaza España bar: Main outdoor atrium by the lobby, the perfect place to start a romantic evening.
Dress code Night: Casual-Elegant
- Sports & Music bar: Watch your favorite game or event or simply come to enjoy the music and play pool.
Dress code Night: Casual-Elegant
- Martini bar: Elegant A relaxed atmosphere to sit and enjoy a perfect cup of coffee or cappuccino while reading a book or mingling with friends.
Dress code: Night Casual
- Salón Partagas cigar lounge: The ideal place to sit quietly and enjoy a premium quality handrolled cuban cigar, hookah pipes as well as some fine spirits.
Dress code: Night Elegant
- El Palenque theater bar:
***Schedule varies with shows and events.
- 24-hour room service
- Concierge desk
- Elevators
- Exercise gym
- Laundry/Valet service†
- Medical Facilities Service†
- Pool
- Restaurant†
- Shops and commercial services†
- Spa†
- 24-hour room service
- Concierge desk
- Elevators
- Exercise gym
- Laundry/Valet service†
- Medical Facilities Service†
- Pool
- Restaurant†
- Shops and commercial services†
- Spa†
- Tennis court
- Wireless internet connection in public areas
- Meeting Facilities†
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- GeneralBasketball, tennis and Paddle courts are free of charge
- Two tennis courts-One paddle court-One basketball court
• Pilates, Yoga, TRX, Zumba, body fitness, pool biking• Foam party• Cooking lessons• Spanish lessons• Bike tour• Tequila tastings• Craft• Riffle shooting• Waterpolo• Pool tournaments• Texas Hold'em and many other games
- Non-Motorized Water Sports- Hobie cats
- Boogie boards
- Snorkeling gear (mask and snorkel only)
- Kayaks - PoolThere are 3 pools on-site, including the Signature Imperial Pool with 2 swim-up bars (voted one of the most breathtaking in the Riviera Maya), and the meandering swim-up pool in the Golden Section.
- Sauna †
- Spa †Sauna and steam room in women and men lockers included with the purchase of spa treatments or massages. An extra fee applies for sole use. Ocean front palapa, Golden pool palapa, main pool palapa for couple or individual massages.
- Steam bath †
- VolleyballBeach and pool volleyball
- Diving †
- Golf †Golf course located within a mile of the property.
- Motorized Water Sports †
- On-site EntertainmentDo not miss the Mexican and the Caribbean thematic nights every week including buffet
and entertainment under the stars (normally outdoor, location may vary, subject to weather conditions).
- Chichen Itza
- Tulum
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Relaxing getaway!
My husband and I visited the Valentin in January. I booked the hotel based on TripAdvisor reviews. It was exactly how people described it. The hotel employees were excellent, the food was very good, the drinks were outstanding. The beach was great, and we went every day. Unfortunately for us, the weather didn't cooperate the best. Due to impending weather in the midwest, the airlines cancelled our flight days ahead of time. The hotel was very accommodating, and we were able to stay an extra day in the same room. I have a couple of small critiques about the hotel. I would like more choices for snacks in the room. There is a full fridge, but the only snack was a bag of chips. I called to have the fridge restocked, and I was told there were no other options for snacks. W e could always order room service as the alternate choice. I wish they would allow men to wear nice shorts to dinner. It's quite warm outside, and the men have to wear pants to dinner at the majority of the restaurants. For some reason woman can wear nice Bermuda shorts , but men can't. Overall, we had a nice 5 days at the resort . We have already talked about going back next year. We are going to bring some friends with next time.
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Great Stay
The resort is very clean and in great shape! All the staff were amazing to work with! Nothing bad to say about this resort! The food and dinging experience was unbelievable, loved it! Will visit again!
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Beautiful place
Excellent food at the French restaurant and the activities were awesome. The room was clean and very comfortable. The hospitality is very good and the staff. Everybody was very excellent person. Dora was very helpful and very friendly! Second time here and see you soon. Don’t forget go to see the Magic show, try the coffee sisal and churros cart ! Jeff Perkins
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Vacation
Fabulosa fantastic fun in the sun..great vacation..Excellent food.clean and safe rooms . Attentive staff and friendly. Entertainment varied and so enjoyed. The tenors were fabuloso!!! Dora PR helpful and informative..Coffee shop devine !!
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Amazing stay at this super clean resort
We loved our stay here. Our room, an Emerald Junior Suite Ocean Front, was beautiful, large, always clean, and we loved the view. It was amazing to sit on the balcony and watch the waves. The grounds were likewise so clean and well maintained. Our check in was wonderful, the staff was attentive, explained things well, and then someone brought us and our luggage to our room and told us all the things we needed to know about the room, as the lights and fan and a few other things are automated (really nice to have control of everything from my bed!), and explained the jacuzzi and that the windows were mirrored so no one could see in during the day, but at night we might want to close the blinds in the shower/bath room! Likewise, check out was super easy, and took maybe 4 minutes, even though we had a room charge to pay (for our massage at the spa). The day before we left they called our room to ask what time we would want a cart to come pick up our luggage to bring it to the lobby. We thought that was a nice touch. Room service always did a great job, and we enjoyed the evening turn down service as well. Restaurants were fantastic. We heard people say they had a really hard time getting a reservation at the hibachi restaurant, but we got in the first day we tried. All the other restaurants are first come first served, and we usually didn't have to wait. The longest wait was 40 minutes one evening. They are strict with the dress code, which we personally appreciate, so long pants, closed toed shoes, collared shirts for men, dresses or dress pants and nice sandals/shoes for women. The food is amazing! We went to the steak restaurant, Mar y Tierra, right on the beach, for multiple breakfasts, multiples lunches, and for dinner twice. My husband had steaks there that he loved, grilled over fire for that great taste. I also had really good food. We also went to the Italian restaurant twice, amazing food! The breakfast buffet was delicious, as was the lunch buffet. It's pretty small but still a good selection. We had snack in the afternoon there once, which is not buffet, but a la carte, and there is no dinner there. We also tried room service once. They stated it would come in about 45 minutes and they were pretty much right on the dot. It was really good food, but they forgot the dressing for my salad. We loved that there was a churro cart outside the restaurants and theatre every evening, those fresh churros filled with vanilla or caramel cream were so good if you still had room after eating a delicious dinner. There is a pool that has loud music and activities, which is nice to sit around even if you don't like to participate, just to people watch. There is also a quieter pool that is set up kind of like a lazy river, and that was nice and peaceful. There are food trucks at both pools for snacks/lunch. The pool staff are always walking by to take your food order, and then they bring it to you. The main beach was quite rocky, so much that it kind of hurt to walk on. But the beach in front of our oceanfront building was really nice sand and almost no one was ever there because it was a bit of a walk from the main beach. We were very frustrated seeing people head down to the pool at 6:30am to reserve multiple pool chairs per person, so they would have one in the shade and one in the pool, and then going back to bed and not coming back until after lunch. I totally get leaving your towel on a chair and going to grab breakfast and then coming back, but this was extreme. I know reserving chairs is a problem at every resort, and it would be nice if someone came up with a good solution. The other thing that was disappointing were the evening shows. The fire show and the magic show were quite good, but the rest were sub par. And the theatre was a very boring and bland room with no decor, no atmosphere. We have travelled to this area multiple times and like to try new resorts. We have never stayed at the same one. But we would consider going back to the this one. It was so fantastic.
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Current Renovations: Description: Important Notes:
*This hotel is an adults only property and does not allow anyone under the age of 18 years.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
- Pet Policy : Pets Not Allowed