Resort Details
- 24-hour coffee shop
- 24-hour front desk
- Bell staff/porter
- Concierge desk
- Conference facilities
- Dry cleaning
- Electric car charging stations
- Elevators
- Exercise gym
- Free high speed internet connection
- 24-hour coffee shop
- 24-hour front desk
- Bell staff/porter
- Concierge desk
- Conference facilities
- Dry cleaning
- Electric car charging stations
- Elevators
- Exercise gym
- Free high speed internet connection
- Game room
- Hairdresser/barber
- Luggage service
- Meeting rooms
- Multilingual staff
- Sauna
- Smoke-free property
- Tour/sightseeing desk
- 2167
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2434 reviews
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Dec 20, 2025No Privacy, Misleading Rooms... Would Not Recommend
After a 4 night stay I cannot recommend the Viceroy Cabo to anyone who appreciates any semblance of privacy. Whoever designed the Viceroy has never stayed in a hotel before. We booked a 2 bedroom suite for my husband, myself, my mother in law, and our baby. The suite was not a 2 bedroom- it was a studio with one separate bedroom. The master bedroom/living/kitchen area was all one big room and master bath had no real door. There was no privacy whatsoever in the master and it definitely would not work for our family. Our only option was to upgrade for $900/night to a 3 bedroom Casita DOUBLING the cost of our stay. For $2000+/night you’d think the 3 residence would be MUCH nicer. Nope… it was the worst designed room I’ve ever stayed in. It had a decent sized master with no view and 2 tiny bedrooms all in a row. The living area was massive with seating for 20+ and 13 dining chairs... why they chose to make the bedrooms small in favor of a ton of unnecessary seating in the living room I will never understand. The outdoor areas were spacious and well equipped, which was the only plus. Everything else about the Casita was incredibly annoying. Every surface was stone so noise was amplified and echoed. The master bath had 2 toilets (why???), a tiny sink with no vanity or space to put anything and the shower leaked, soaked the floors. The towels were the same ones you’d get at a budget hotel in the middle of nowhere. The hotels most redeeming quality was the location and service. The staff were very nice to our baby and very accommodating. It was very easy to get to San Jose del Cabo. The food and beverage was expensive and overall average. Nido the Japanese restaurant was only OK… the cooked food was decent, but the sushi wasn’t cut properly making it hard to eat and the cocktails were bad. We tried going to Awacate, but had to leave when we realized there was an extremely loud singer/band with an amplifier making it impossible to have a conversation. I enjoy live music, but I also want to be able to have a conversation and relax while I eat. The rooftop restaurant had good drinks for $26 a piece. We felt extremely misled by the rooms situation which left and overall bad taste. They should not advertise a room as a 2 bedroom suite if both bedrooms do not have doors... period.
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Dec 19, 2025Exceptional pool service
We had an incredible experience at the Viceroy Los Cabos. The pool service was absolutely amazing, and the food was delicious every single time. A special shoutout to Ismael, who truly made our stay exceptional. He was so friendly, attentive, and went above and beyond to make sure we were taken care of. His warm personality and outstanding service made our time by the pool unforgettable. We really appreciate him for taking such great care of us and can’t wait to return!
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Dec 19, 2025
Great family vacay
The Viceroy is an exceptional property to visit with family. On the beach, beautiful pools and an exceptional Kids Club operated under the direction of Brenda to entertain the kids. She did crafts, picked out movies for the kids and was beloved by the family by the time we left.
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Dec 17, 2025
A stunning resort with the kindest people!
From start to finish, my wife and I had an incredible time celebrating our honeymoon at Viceroy Los Cabos, thanks to a beautiful and luxurious setting and a staff that were so generous in creating an unforgettable experience for us. Manuel at the front desk welcomed us with such joy and enthusiasm. Mariana and Alexander on the butler team made everything so easy and created so many special touches for our honeymoon. Ariel at Awacate gave us a magical experience on our first night. Wilbert at Cielomar was so kind and generous consistently. And Soledad from housekeeping went above and beyond to make our space perfect. The whole setting was so serene and joyful and thoughtfully created. And as a gay couple, we felt so welcome and celebrated which meant so much to us. We would wholeheartedly recommend Viceroy Los Cabos to anyone and are so grateful to the staff for our experience.
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Dec 14, 2025
AMAZING
Our stay was made absolutely perfect thanks to our incredible host Jennifer! From the very beginning, she was warm, welcoming, and extremely responsive, making the entire experience smooth and stress-free. Communication was clear and timely, and she was always happy to help with any questions or requests. Jennifer’s professionalism combined with a personal touch made us feel not just like guests, but truly valued. I had an absolutely wonderful stay at this hotel and couldn’t be more impressed.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve onsite parkingThis property accepts credit cards, debit cards, and cash This property charges a USD 15 service fee per room service order.
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.
Know before you go: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A car is recommended for transportation to and from this property. Parking height restrictions apply.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Service fee: 13.3 percent We have included all charges provided to us by the property.
Optional Fees: Fee for cooked-to-order breakfast: approximately USD 25 to 50 for adults, and USD 20 to 50 for childrenPet fee: USD 150 per pet, per stayService animals are exempt from feesEarly check-in fee: USD 200 (subject to availability)Late check-out fee: USD 200 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.