Resort Details
- Various Lounges/BarsLos Equipales - A Mexican style sports bar located poolside. Enjoy your favorite cocktail, a cold cerveza, or a light snack while watching sports tv.
- Various RestaurantsCucina - Open-air restaurant and pool bar serving buffet breakfast and à la carte lunch and dinner. Dinner choices such as sandwiches, pasta, lobster, shrimp, fish, paella, chicken, and grilled meats. Italian buffet Friday nights. Bar open mid-morning to after dinner.
Jalisco - Dinner restaurant with seating under thatched-roof palapa and in air-conditioned lobby. Mexican specialties and seafood. Bar open mid-afternoon to after dinner.
Deli/Internet Café - Open early morning to late night for coffee drinks, sandwiches, salads, ice cream, and desserts. Adjacent room with eight computers offering high-speed Internet connections (surcharges).
Equilpales - Casual, open-air bar with pool and hockey tables. Open late morning to late night.
Hours subject to change.
- Superior Junior Suite
Bedding: 1 king-size bed or 2 double beds- based on availability, requests are not guaranteed.
Occupancy limits: 3 adults, 2 children, 4 total combined.
Exception: when booking 3 adults no children are allowed in room.
A maximum of 2 children through age 4 stays free in existing beds with at least 2 adults.Description: Approximately 500 square feet offering a kitchenette and the oversized bathroom, and small table and chairs.
- Superior 1 Bedroom Suite
Bedding: 1 king bed and 1 double pull-out sofa bed in living area
Occupancy limits: 4 adults, 2 children, 4 total.
A maximum of 2 children through age 4 stay free in existing beds with at least 2 adults.
Description: Approximately 650 square feet offering a full kitchen, dining area, oversized bathroom, and balcony or patio equipped with furniture for up to 4 people.
- Superior 2 Bedroom Suite
Bedding: 1 king-size bed, 1 queen-size bed and 1 queen-size sofa bed.
Occupancy limits: 6 adults, 2 children, 6 total combined.
A maximum of 2 children through age 4 stay free in existing beds with at least 2 adults.
Description: Approximately 900 square feet offering a full kitchen, dining table with six chairs, 2 bathrooms, and exterior balcony furnished with patio furniture for up to 6 people.
- Standard Junior SuiteOccupancy limits: 3 adults, 2 children, 4 total.Bedding: 1 king-size bed or 2 double beds.
- Standard One Bedroom SuiteOccupancy limits: 4 adults, 2 children, 4 total.Bedding: 1 king-size bed or 2 double beds.
- Standard 2 Bedroom SuiteOccupancy limits: 6 adults, 2 children, 6 total combined.Bedding: 1 king-size bed, 1 queen-size bed and 1 queen-size sofa bed.
- 24-hour front desk
- Accessible facilities
- Babysitting*
- Baggage hold*
- Bell staff/porter
- Children programs*
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting*
- Baggage hold*
- Bell staff/porter
- Children programs*
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Golf, Offsite*
- Housekeeping - daily
- Internet services*
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Parking*
- Pool
- Restaurant*
- Room service*
- Safe deposit box
- Sauna*
- Spa*
- Tennis court*
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Business Services*
- Internet Access*
- Please contact the hotel for additional information.
* Fees may apply
- Children's program, onsite *
- Direct access to a beach
- Fitness center on-site
- Hot tub1 Indoor Hot Tub 2 Outdoor Hot Tubs
- Motorized Water Sports *
- Non-Motorized Water Sports *
- PoolThere are 3 pools on site.
- Sauna *
- Spa *
- Steam bath *
- Tennis court *There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
- Golf *Golf Course located within a Mile of Property.
- On-site EntertainmentDinner Shows - Mexican and Caribbean poolside buffets and music/dance performances weekly.
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9401 reviews
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Oct 14, 2026Not what it use to Be!!!
The place has gone down hill. We use to love coming here. They told us they were going to close it for 2 yrs to remodel. They hi pressure you to do the 90 min timeshare presentation, for a place that's closing for 2 yrs? We were on the 5th floor, 2 elevator, neither one of them work, AC very noisy. Don't get a room in building 2, there is a hugh AC building behind it that sounds like a airplane taking off. We had a 2 bedroom but couldn't sleep in the big bedroom it was to loud!!! Don't do the AI we did it for 3 days, most restaurants are closed very few choices.The employees are very nice. I would rate this a 2 star. The little pool was full of little kids, I thought that use to be the adult pool now its the kiddy pool.
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Oct 14, 2026
Don't trust the villa group
The rooms were OK but very dated. No many options to choose from when it came to dining. The staff was nice. There was a loud noise that sounded like the battery was low on the smoke detector every night. We did a presentation that was supposed to be 90mins but ended up being 4hrs because they sent us to talk to at least 5 different sales people in thought we were never going to be able to leave. They are very aggressive and no one has integrity. Beware!
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Oct 14, 2026Attentive Staff!
Great service at the beautiful pool ! RICARDO was so great! He waited on us on our first day and was super friendly and attentive. Each day of our week long stay he would greet us with a smile and HEllo or a hi five! We weren't always in his service section but he was always available if we had any questions or issues! Thank You Ricardo for a great vacation!
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Oct 05, 2026Bad experience
No water to shower!!! Horrible!
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Oct 05, 2026
Memorable
Big thank you to our event planner Brenda Ascencio, she went above and beyond for our family for our event - ⭐️⭐️⭐️⭐️⭐️ - for her and her team
- AdvisoryBeginning May 6th the hotel is removing the Villa del Mar section of the hotel to construct new buildings. The construction site will be closed off to minimize noise. Some locations and services of outlets may change from time to time. Scheduled completion is 2027.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental fee: $40 MXN ( $2.03 approx.) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Smoke Fee
Although smoking is not permitted within the suites, guests who smoke are permitted to do so outside in their room balconies and/or other designated areas such as restaurants etc.
Minimum check-in age is 18 year round. - Pet Policy : Pets Not Allowed