Resort Details

Dining
OnSite Dining
  • El Patron
    Mexican Traditional cuisine.
  • La Trattoria
    Authentic Italian.
  • Palmita Market
     Deli & Internet Cafe
  • The Market
    Fresh seafood.
On-Site Amenities
  • Child programs†
  • Children programs†
  • Children welcome
  • Concierge desk
  • Currency exchange†
  • Dry cleaning†
  • Exercise gym
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Child programs†
  • Children programs†
  • Children welcome
  • Concierge desk
  • Currency exchange†
  • Dry cleaning†
  • Exercise gym
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Meal Plan Type: European Plan†
  • Parking
  • Pool
  • Restaurant†
  • Room service†
  • Spa†
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Basketball court †
  • Children's program †
  • Fitness center on-site
  • Non-Motorized Water Sports †
  • Pool
    There are 3 pools on site.
  • Spa †
  • Volleyball †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9083 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect for an easy, relaxed vacagion

    The staff are what make this place work, absolutely. Pool/food? Talk to Daniel. Front desk? Alvaro. Not a single staff member was less than a 10. Food was above average, with dinners exceptional. Cleaning staff good, rooms dated but comfortable enough. Cabs are easy, there's a good taco place across the street.

    Jan 16, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    ⭐️⭐️⭐️⭐️⭐️’s for Diego!

    Diego was amazing as we checked in. Excellent customer service and helped in so many ways. ⭐️⭐️⭐️⭐️⭐️ rating for him! Resort is wonderful!

    Jan 14, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Villa del Palmar was ok

    The property is beautiful, with spacious rooms and has fun theme nights. The food, however is overpriced and not very good. With a few exceptions, staff were generally unfriendly.

    Jan 11, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We love Eli Paco and Mar

    Activity’s were amazing! Mar, Eli y Paco were amazing thanks for the fun. We love to come here my family and I love it, thank you again.

    Jan 10, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The activities team are the best

    The DJ Salvador, Sergio, Ian and Mar from the activities team are simply great, they carried the event of the Mexican party and we had fun at the contest

    Jan 09, 2026
Hotel Advisories
  • AdvisoryBeginning May 6th the hotel is removing the Villa del Mar section of the hotel to construct new buildings. The construction site will be closed off to minimize noise. Some locations and services of outlets may change from time to time. Scheduled completion is 2027.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental fee: $40 MXN ( $2.03 approx.) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:  Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:  Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:  This hotel cannot guarantee a spring-break-free environment.

    General Information:  Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    Smoke Fee-
    Although smoking is not permitted within the suites, guests who smoke are permitted to do so outside in their room balconies and/or other designated areas such as restaurants etc.

  • Pet Policy : Pets Not Allowed

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