Resort Details
- El PatronMexican Traditional cuisine.
- La TrattoriaAuthentic Italian.
- Palmita MarketDeli & Internet Cafe
- The MarketFresh seafood.
- Superior Junior Suite
Formerly Junior Suite - Effective - 10/27/21
Bedding: 1 King or 2 double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
A maximum of 2 children through age 12 stay free in existing beds with at least 2 adults.Description: Approximately 500 square feet offering a kitchenette and the oversized bathroom, and small table and chairs.
- Superior 1 Bedroom Suite
Formerly 1 Bedroom Suite - Effective - 10/27/21
Bedding: 1 king bed and 1 double pull-out sofa bed in living area
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 adults, 2 children, 4 total.
A maximum of 2 children through age 12 stay free in existing beds with at least 2 adults. - Superior 2 Bedroom Suite
Formerly 2 Bedroom Suite - Effective - 10/27/21
Bedding: 1 king-size bed in the master room 1 queen-size bed or 1 double bed in the second room and 1 sofa bed in the living room.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 6 adults, 2 children, 6 total.
A maximum of 2 children through age 12 stay free in existing beds with at least 2 adults.Description: Approximately 900 square feet offering a full kitchen, dining table with six chairs, 2 bathrooms, and exterior balcony furnished with patio furniture for up to 6 people.
- Standard Junior SuiteBedding: 1 King or 2 double beds.Room Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 3 adults, 2 children, 4 total.
Description:2 double beds or 1 king-sized bed and an adjoining bathroom. - Standard One Bedroom SuiteBedding: 1 king bed and 1 double pull-out sofa bed in living areaRoom Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 4 adults, 2 children, 4 total.
Description:1 king-size bed in the bedroom and 1 sofa bed in the spacious living room. Bathroom with Travertine marble décor, a bathtub & shower. 2nd Bathroom in living room. - Standard 2 Bedroom SuiteBedding: 1 king-size bed in the master room 1 queen-size bed or 1 double bed in the second room and 1 sofa bed in the living room.Room Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 6 adults, 2 children, 6 total.
Description:Master bedroom with a king size bed. 2nd bedroom with 1 king- or 2 queens.
- Child programs*
- Children programs*
- Children welcome
- Concierge desk
- Currency exchange*
- Dry cleaning*
- Exercise gym
- Gift/News stand*
- Housekeeping - daily
- Laundry/Valet service*
- Child programs*
- Children programs*
- Children welcome
- Concierge desk
- Currency exchange*
- Dry cleaning*
- Exercise gym
- Gift/News stand*
- Housekeeping - daily
- Laundry/Valet service*
- Meal Plan Type: European Plan*
- Parking
- Pool
- Restaurant*
- Room service*
- Spa*
- Water sports*
- Business Services*
- Internet Access*
- Please contact the hotel for additional information.
* Fees may apply
- Basketball court *
- Children's program *
- Fitness center on-site
- Non-Motorized Water Sports *
- PoolThere are 3 pools on site.
- Spa *
- Volleyball *
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9372 reviews
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Aug 18, 2026Disappointed not upset
This resort is was such a disappointment The best part were the people and pool area They are trying to sell shares in a building that has not been upgraded in 40 years I would not book if your looking for above a two star rating
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Aug 15, 2026Birthday made special!
Came to celebrate my wife's birthday at the resort. Dinner rolled around and asked for a seat for me and the family. Also asked if my wife could get something sweet after dinner on her birthday. Dinner was done, AWESOME food as usual. They blew us away with how special they made my wife's birthday super special! When it was time for dessert, they brought us the cake and Emiliano, Emilso, Ricardo, Isidro, Denise, Luis, and even the staff in the kitchen all chimed in to sing a special birthday song for my wife! They really made my wife feel special! Many many thanks FAMILIA!!!
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Aug 12, 2026
Don't Become an "Owner"
The inexpensive trip with the presentation was lovely so we became "owners." Maybe the worst financial mistake of my life. I've tried to book 4 times now and there is never any availability for owners, but you can still book through any other site. We were told that the all-inclusive was going to be 100 points per person, per night; it's actually 600 points per person, per night. They tell a lot of lies to get you to fund their machine. It is a lovely place and the trial was great but don't get fooled and become an "owner."
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Aug 07, 2026
Pool Concierge Alfredo went way above for our family. Helped with chairs, dinners, and kept all of us happy and relaxed
Alfredo at the pool took excellent care of all of the family. There were 18 of us and we all appreciated his hard work. From helping with pool or beach chairs, to connecting us with the chef when we caught fish and making sure we had enough attention from other staff. He was the best.
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Aug 01, 2026
July 2026 activities
Charly was the most amazing activities person to be around, he was so fun and played with us and just made it an overall great experience
- AdvisoryBeginning May 6th the hotel is removing the Villa del Mar section of the hotel to construct new buildings. The construction site will be closed off to minimize noise. Some locations and services of outlets may change from time to time. Scheduled completion is 2027.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental fee: $40 MXN ( $2.03 approx.) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Smoke Fee-
Although smoking is not permitted within the suites, guests who smoke are permitted to do so outside in their room balconies and/or other designated areas such as restaurants etc. - Pet Policy : Pets Not Allowed