Resort Details
- Bite Bar
- Caprichos
- Davino Restaurant
- Hiroshi
- La Casona STK
- Palmita Market and Deli
- Zama Restaurant
- Deluxe Garden View 2 Queen Beds
Formerly: Deluxe Garden View
View: Garden
Bedding: 1King or 2 Queens
Room Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy: 3 Adults, 2 Children, 4 Total including infant
- Air conditioning individually controlled in room
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- High speed internet connection
- Iron
- Ironing board
- Kitchenette
- Microwave
- Deluxe Ocean View 2 Queen Beds
Formerly: Deluxe Ocean View
View: Ocean
Bedding: 1King or 2 Queens
Room Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy: 3 Adults, 2 Children, 4 Total including infant
- Air conditioning individually controlled in room
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- High speed internet connection
- Iron
- Ironing board
- Kitchenette
- Microwave
- One Bedroom Garden View
One Bedroom Garden View
View: Garden
Bedding: 1 King and 2 Murphy Beds
Room Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy: 4 Adults, 2 Children, 4 Total including infant
- Air conditioning
- Alarm clock
- Ceiling fan
- Dishwasher
- Kitchen
- Microwave
- Washer/dryer
- Wet bar
- One Bedroom Ocean View
One Bedroom Ocean
View: Ocean
Bedding: 1 King and 2 Murphy Beds
Room Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy: 4 Adults, 2 Children, 4 Total including infant
- Air conditioning
- Alarm clock
- Ceiling fan
- Dishwasher
- Kitchen
- Microwave
- Washer/dryer
- Wet bar
- Two Bedroom Ocean View
Two Bedroom Ocean
View: Ocean
Bedding: 1 King, 2 Queen, 1 Murphy Bed
Room Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy: 6 Adults, 2 Children, 6 total including infant
- Balcony/Lanai/Terrace
- Ceiling fan
- Coffee/Tea Maker
- Dishwasher
- Microwave
- Washer/dryer
- Wet bar
- Wireless internet connection
- Two Bedroom Garden ViewBedding: Two master bedroom with 1 King bed (1 bedroom with 2 queen beds available under request).Room Requests are not guaranteed. They are based on availability upon check-in.Occupancy limit: 6 adults, 4 children, 6 Total combined.Area: 1680 square feet.Two full bathrooms; one with double sinks, shower and Jacuzzi, 1 queen Murphy bed on living room, dining room, washer and dryer, fully equipped kitchen with stove, refrigerator, dishwasher, coffee maker, microwave, blender, toaster and kitchen utensils. Private terrace.
- Air conditioning
- Balcony/Lanai/Terrace
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dishwasher
- Full kitchen
- iPod docking station
- Jacuzzi
- Microwave
- Refrigerator
- Satellite television
- Shower
- Telephone
- Toaster
- Washer/dryer
- Two Bedroom Ocean FrontBedding: 2 king bed, 1 Murphy bed.Room Requests are not guaranteed. They are based on availability upon check-in.Occupancy limit: 6 adults, 4 children, 6 Total combined.Area: 2720 square feet.
Conditioned for an exceptional experience, this suite brings together comfort, modern opulence and generous dimensions in chic elegance. Oversized terrace, with alfresco Jacuzzi and space for loungers plus table and chairs looking out to the Caribbean horizon. The details and design features of this suite tastefully blend a cool palette with mahogany woodwork for a blissful ambience.
Oversized Hammock, Dining Room, Living Room, Whirlpool Tub.- Air conditioning
- Balcony/Lanai/Terrace
- Dishwasher
- Full kitchen
- Safe
- Walk-in closet
- Washer/dryer
- Three Bedroom Ocean FrontBedding: 2 King, 2 Queen, 1 Murphy bed.Room Requests are not guaranteed. They are based on availability upon check-in.Occupancy limit: 8 adults, 6 children, 8 Total combined.Area: 3255 square feet.
Infused with contemporary decor and luminescent tranquility, this opulent suite is a luxury haven for exclusive guests. Its zen-like ambience is complemented by dramatic vistas of the Caribbean Sea and verdant resort gardens. Richly textured fabrics and elegant furniture offset the expansiveness of this amazing suite. To complete the opulence of its interiors, the Royal Master Suite enjoys a palatial oversized terrace with graceful outdoor furniture and large private Jacuzzi overlooking the ivory colored beach below.
Oversized Hammock, Dining Room, Living Room.- Air conditioning
- Balcony/Lanai/Terrace
- Dishwasher
- Full kitchen
- Jacuzzi
- Safe
- Walk-in closet
- Washer/dryer
- Deluxe Garden View King Bed
Bedding: 1 King Bed. Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 Adults, 1 Children, 2 Total- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Telephone
- TV
- Deluxe Ocean View King Bed
Bedding: 1 King Bed. Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 Adults, 1 Children, 2 Total- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Telephone
- TV
- 24-hour front desk
- 24-hour room service*
- Accessible rooms*
- ATM/Cash machine
- Babysitting*
- Bilingual staff
- Concierge desk
- Currency exchange
- Dry cleaning*
- Elevators
- 24-hour front desk
- 24-hour room service*
- Accessible rooms*
- ATM/Cash machine
- Babysitting*
- Bilingual staff
- Concierge desk
- Currency exchange
- Dry cleaning*
- Elevators
- Gift/News stand
- Grocery store
- High speed internet access
- Secured parking*
* Fees may apply
- Beach
- Children's program
- Dancing
- Spa *
- Water activities
* Fees may apply
Villa del Palmar Cancun Luxury Beach Resort is an unparalleled Mexican oasis for both room only and all inclusive vacations in Mexico, offering a best price guarantee. Delighting visitors of all ages seeking the ultimate in relaxation, luxury accommodations and gourmet cuisine, you can be sure to enjoy fabulous experiences at this Cancun all inclusive resort. From the smallest to the wisest, there is something for everyone within this idyllic Mexican Caribbean resort where falling in love again comes as part of the package.
Designed to reflect the Mayan legacy, first-class amenities are cradled within a palm-studded optional all inclusive resort that offers extensive world-class spa and fitness facilities, four swimming pools and a variety of gourmet dining options. Villa del Palmar Cancun’s dedicated kids club with splash pool and a host of activities on land and sea keeps both little-ones and grown-ups fully entertained. Whether opting for all inclusive or room-only, Villa del Palmar Cancun’s bilingual staff always deliver uncompromising first-class service.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8717 reviews
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Aug 30, 2026Staff need retraining. Isolated. Staff asking for tips, tips, tips in a resort.
Pros- • Communal areas were presented well • The room was extremely comfortable and clean-we had a garden view room • Easy to get down to the pool area, restaurants and main reception • By the beach • Lots of loungers and the bars were conveniently located • The pools were clean and lots of towels • There is a shop outside of the hotel where they sell items for a reasonable price unlike the resort and there is a Starbucks there too Cons- • You are trapped in this resort as there is nothing of note in the area • There are 6 restaurants, but the food is not the standard you would expect from such a resort and very basic (burgers and fries), overpriced foods. We are glad we didn’t go for the all- inclusive package as it would have been waste of money for a couple. • The beach didn’t have nice views and felt as if it was artificially made-the sand was gritty not soft! • It cost 900 pesos to the airport (a fixed price) • On our final evening, we went for a meal in one of the restaurants. They said they would be closed the kitchen soon but if we ordered now, it wouldn’t be a problem. The waiter was overbearingly attentive. My husband ordered a soup and before he had finished our mains were on the table and his bowl was being whipped away upon on last mouthful. Then whilst we were eating our mains, the waiter asked if we would like dessert. We said yes and he brought over the menu and asked us to choose. At this point we were getting irritated by his interruptions, but we chose a dessert. The dessert arrived within minutes of us finishing our mains (as did all the food-far too quickly for it be fresh) but as we were eating our 2 pathetic churros, the waiter once again came over with the card machine asking us how we want to pay and tip! At this point we were outraged and asked to see the manager for the restaurant and the manager for the hotel. We were appalled by how we were being rushed and treated in this resort. Considering what you are paying, this is completely unacceptable. We were being treated like an ATM! • Upon arrival your card is charged $450 dollars for any incidentals, this is an obscene amount. • This resort became very boring, very quickly. You constantly feel they are trying to sell things to you. For instance, upon check-in the receptionists tried to sell us ‘discounted massages’ but only if we purchased them there and then (they were still hundreds of US dollars).
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Aug 29, 2026Great resort
Resort is great. Staff is excellent.
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Aug 26, 2026
Great experience at the restaurants
Villa del palmar, CANCUN. We had a wonderful experience at all the restaurants, especially Caprichios and Zara, and Garza Blanca. The staff was very professional and accommodating. We would like us to extend a special thank you to Eduardo who is the promoter Emmanuel, Martin caamal,, Jorge Pecho, Roberto Islas, and Pedro and Diana. We would like to especially recommend Diana. She can work at La Garza. She lost her job before we left. We highly recommend her to Edgar the manager.
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Aug 26, 2026
Mmmmm yummy
Being there was amazing—the service from Sara, Abigail, and Ulises at the deli, and the freshness of the products, made us feel right at home... thank you for such warmth.
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Aug 25, 2026
Another Wonderful Family Vacation at Villa del Palmar
We had an another absolutely wonderful stay at Villa del Palmar! The resort was beautiful, welcoming, and perfect for a family vacation. The staff was friendly and attentive, and there was something for everyone to enjoy. A special shout-out to the Kids Club team—Juana, Lulu, Amy, and Karla! They were amazing with the kids and made their experience so much fun. They were caring, energetic, patient, and genuinely made our children feel comfortable and excited to participate in the activities. The kids looked forward to going to the Kids Club every day! Thank you, Juan, Eric, Candalaria, Juana, Lulu, Amy, Karla, and Samuel for making our vacation even more memorable. We truly appreciated everything you did for our family and would definitely recommend Villa del Palmar to families looking for a fun, relaxing, and kid-friendly resort. We can’t wait to come back! ❤️🌴☀️
- AdvisoryThere is an Environmental Sanitation Tax of $33.94 MXN for Adults and $16.97 MXN for Kids Per night payable by the guest at check in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Rollaway beds are subject to availability upon arrival, if available, an additional charge of $50.00 per night applies. Rollaway beds are not permitted over a maximum occupancy