Guests 60 years and older receive the following package amenities:
• Personalized check-in and priority luggage delivery
• Room upgrade (subject to availability)
• In-room welcome room amenities
• Dance classes (upon request)
• Convenient onsite COVID Testing
• Special sports and wellness activities
• Priority a la carte restaurants reservations
• Discount in affiliated stores and on meals and beverages additional to the all-inclusive package
• Late check out (subject to availability)
Important Information: Valid for US residents only. Identification is required at check-in. This offer is subject to change at any time without prior notice.
• An upgrade to a higher category room (subject to availability)
• A bottle of champagne/sparkling wine
• A fruit basket
• A hors d’ouvers tray
• A 7”x4” picture
• 2 t-shirts
To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Copy of marriage certificate required upon check-in. Must be within 6 months of marriage. This offer is subject to change at any time without prior notice. Other restrictions may also apply.
Guests will have full access to the restaurants at our sister resort, Viva Maya by Wyndham, providing even more dining options for a richer and more diverse experience. Please note, reservations are required
Important Information: Additional information will be provided by the hotel at check-in. Transportation is not included. Viva Maya is located 500 meters down the road. Other restrictions may also apply.
Double the fun with our “Stay at 1, play at 2” resorts, when you stay at Viva Azteca by Wyndham you can enjoy all facilities at sister property Viva Maya by Wyndham.
Important Information: Additional information will be provided by the hotel at check-in. Transportation is not included. Viva Maya is located 500 meters down the road. Other restrictions may also apply.
• Full breakfast/lunch/dinner
• 24 hours food and beverages
• Unlimited cocktails, drinks, and house wines
• Welcome cocktail.
• A la carte restaurants
• Snack bar
• Non-motorized water sports
• International entertainment staff
• Daily activities program
• Games Room
• Dance lessons
• Cocktails/ Mexican cuisine classes
• Weekly handicrafts market
• Live nightly entertainment
• Theme parties
• Gymnasium with air conditioning
• Viva Kids Club with swimming pool (for children from 4 to 12 years old, open from 9 AM until 6PM)
• Mini disco
• Welcome package in the Mini bar upon arrival (soft drinks and water)
• Wi-Fi is available in the room and lobby. gymnasium, restaurants, and pool
• Taxes and tips
Important Information: Above inclusions are subject to change at any time without prior notice. Groups & other restrictions may apply. Details of inclusions can be requested by guests upon check in.
Resort Details
- Various RestaurantsEl NopalInternational buffet restaurant, open for breakfast, lunch, and dinner.Il PalcoItalian a la carte restaurant, open for dinner.BambooOriental a la carte restaurant, open for dinner.Xul HaMayan a la carte restaurant, open for dinner.In addition, guests are able to enjoy, at no additional charge, the restaurants at the sister resort Viva Wyndham Maya:La TerrazaInternational buffet restaurant, open for breakfast, lunch, and dinner.Hacienda Don DiegoMexican a la carte restaurant, open for dinner.PortofinoA la carte restaurant with Mediterranean cuisine, open for dinner.MiramareItalian pizza and pasta a la carte restaurant, open for dinner.Viva CaféFusion a la carte restaurant with an international and modern cuisine, open for dinner.
- Beauty shop/salon
- Bell staff/porter
- Business center
- Concierge desk
- Continental breakfast†
- Currency exchange
- Exercise gym
- Exterior corridors
- Jacuzzi
- Lunch served in restaurant
- Beauty shop/salon
- Bell staff/porter
- Business center
- Concierge desk
- Continental breakfast†
- Currency exchange
- Exercise gym
- Exterior corridors
- Jacuzzi
- Lunch served in restaurant
- Meeting rooms†
- Onsite laundry
- Outdoor pool
- Photocopy center
- Restaurant
- Sauna
- Transportation†
- Wakeup service
- Wireless internet connection in public areas
- Business Center
- Copier
- Fax Machine
† Fees may apply
- General †
- Windsurfing
- Introductory dive lessons
- Boogie boards
- Gymnasium with trainer
- Water aerobics
- Table tennis
- Bocce ball on the beach
- Kayaking †
- Pool
- Sauna †
- Steam bath †
- Tennis court †
- Volleyball †
- Akumal
- Cancun
- Cozumel
- Puerto Morelos
- Tulum
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6632 reviews
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Dec 23, 2025Great location and beach, food is meh
We stayed here for a few days before moving to a larger (much nicer) resort for a destination wedding. We wanted an AI close to PDC that wouldn't break the bank, and for what we wanted this fit the bill. Several positives about this resort: Nice and small. The pool and pool bar were steps from our room. Great beach! Good coffee available at all the bars. Andrea at the pool bar in the morning is awesome! Good activities staff. For a resort this size to have 15 activities staff is crazy. Now for the negatives: Food is below average. At the price, I wasn't expecting anything amazing, but it was even worse than expected. The snack bar food other than one item or two is almost unedible. You get the cheapest of cheap alcohol. the good stuff is members only. There were very few American or Canadians at the resort, so it was hard to meet people and make friends, which should have been a huge plus for a resort this size. I love mingling with people from Europe, but in our case, the ratio was maybe too slanted. (I did learn my Italian numbers though playing bingo though!)
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Dec 17, 2025Best Resort in Playa del Carmen
We were once again absolutely delighted. It was our second vacation at Viva Azteca. Since we were already very impressed with the hotel during our last stay at the end of November last year, we decided to come back. Of course, we were very happy to see many familiar faces again, especially Roberto. Last year, he already offered us a lot of water sports activities, took us sailing on a catamaran, was always friendly, and this year he even taught us how to surf. A huge heartfelt thank-you once again to Roberto, who always has a smile on his face and was one of the main reasons we decided to return to this hotel. He is always friendly, does everything he can to make things possible for the guests, and offered us a wide variety of water sports activities. We were very happy to see him again and hope when we will booking the next vacation in the Viva Azteca, he will be there again.
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Dec 12, 2025
Awesome
Bamboo restaurant is marvellous, the staff in general in the resort are very kind and attentive and the food at the buffet is really nice as well. Really recommended.
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Dec 07, 2025Not a great resort
If you haven’t experienced a great all-inclusive resort in Mexico before then you might enjoy this. We left disappointed with quality of food- drinks- activities. The service was the poorest I have ever experienced at a resort. Our past experience had staff bringing drinks to us whether we were at a pool or at the beach. They had no such service at this resort. Quality of buffet was horrible. Our family is pretty easy to please in the food department but the quality was poor at best. Ate a lot of pizza…… I would definitely spend a few dollars more and go to a better resort. I would not recommend this to anyone.
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Nov 26, 2025
Excellent restaurant Bamboo
Manuel and Julianne gave excellent service and the meals were extraordinary!! From the appetizers to dessert! Highly recommend
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.89 Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.