Hotel Promotions
Free Wi-Fi
There is free Wi-Fi in all common areas and guestrooms. 
Applicable Dates:
Booking Dates: 14 Jun 2019 to 31 Dec 2050
Travel Dates: 14 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Package

Guests celebrating their honeymoon with us will receive the following:

• An upgrade to a higher category room (subject to availability)

• A bottle of champagne/sparkling wine

• A fruit basket

• An hors d’oeuvres tray

• A 7”x4” picture

• 2 t-shirts

To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Copy of marriage certificate required upon check-in.  Must be within 6 months of marriage.  This offer is subject to change at any time without prior notice.  Other restrictions may also apply.

Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The all-inclusive program includes the following amenities:

• Breakfast, Lunch & Dinner

• Á la carte dinning

• Unlimited Drinks, Cocktails & Wine

• 24/7 Snacks

• Complimentary Welcome Cocktail

• Unlimited free Wi-Fi, including in guest rooms

• Non-motorized water sports

• Wide array of sports & fitness options

• Daily activities, night entertainment, live music and theme parties

• Dominican cooking classes

• Cocktail lessons

• Dance classes

• Kids’ Club from 4 to 12 years old

• Taxes and gratuities

Important Information: Redemption information will be provided by the hotel at check-in.  Offer and inclusions subject to change without prior notice.

Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Restaurants
    La Terraza:
    International buffet style restaurant open for breakfast, lunch and dinner. (Reservations are not required)

    La Roca:
    Open for breakfast and lunch buffet style, and a-la-carte dinner service with a Mediterranean menu. (Reservations required for dinner)

    Viva Mexico:
    A-la-carte Mexican cuisine restaurant open for dinner only. (Reservations required)

    25:
    A-la-carte Fusion cuisine restaurant restaurant open for dinner only. (Reservations required)

    Atlantis:
    A-la-carte Seafood cuisine restaurant open for dinner only. (Reservations required & additional costs apply)

    Fusion Latino:
    A-la-carte Latin cuisine restaurant oen for dinner only. (Reservations required)

    La Pizzeria:
    Authentic Italian pizza restaurant cooked in a wood-fired oven.
On-Site Amenities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Car Rental Services†
  • Children programs
  • Concierge desk
  • Currency exchange†
  • Exercise gym
  • Hairdresser/barber†
  • Laundry/Valet service†
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Car Rental Services†
  • Children programs
  • Concierge desk
  • Currency exchange†
  • Exercise gym
  • Hairdresser/barber†
  • Laundry/Valet service†
  • Live entertainment
  • Lounges/bars
  • Medical Facilities Service†
  • Playground
  • Pool
  • Restaurant†
  • Sauna
  • Spa†
  • Tennis court
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center†
On-Site Wedding Services
  • Wedding packages that includes: assistance of an on-property wedding coordinator, upgrade to a higher room category for the couple (upon availability), late check-out for the couple (upon availability), free Wi-Fi, free safety box, classic decoration with flowers of the season, bride bouquet, groom boutonnière, wedding cake for 10 people, sparkling wine for 10 people, pre-recorded music during the ceremony, 10% discount for the couple in our beauty salon, 10 photos of the ceremony, reservation in one of our A La Carte restaurant, optional services with additional charges.

† Fees may apply

On-Site Recreation
  • Children's program †
    The Kids Club provides supervised staff that will make them have a great time. Play area with games, a video room and roof play area.
  • Diving †
    Additional fees apply to diving activities.
  • Fitness center on-site
  • General
    - Paddle boards
    - Boogie boards
    - Water polo
    - Introductory dive lessons in the pool
    - Water aerobics
    - Beach Volleyball
    - Aerobics and Zumba
    - Dance and cooking classes
    - TRX lessons
    - Rock climbing wall
    - Trapeze classes
    - Inflatable games at sea
  • Kayaking
  • Non-Motorized Water Sports
  • Pool
    The Hotel has 5 pools, including 1 infinity saltwater pool
  • Sailing
  • Spa †
  • Tennis court
    Courts are lit for an additional cost.
Off-Site Recreation
  • Golf †
    Golf (Casa de Campo and La Estancia)
  • Horseback riding †

Off-Site Attraction
  • Altos de Chavon
  • Isla Saona
  • Isla Catalina
  • Piscina Natural
  • Parque Nacional
  • City Tour
  • Off site Attractions
    • Altos de Chavon / 30 mins
    • Isla Saona / 90 mins
    • Isla Catalina / 30 mins
    • Piscina Natural / 60 mins
    • Parque Nacional / 15 mins
    • City Tour / 90 mins

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 17957 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not the greatest experience.

    I had visited this resort twice before using a day pass, so when I planned my trip to Dominican Republic this year, I decided to stay here for 3 nights. I had booked a Garden view bungalow and upon arrival was very excited to see how aesthetically pleasing the bungalow was. My room number was 1321 which was very centrally located. One one hand it was great to be so close to the center of the resort because it was easy to access most restaurants, spa ,reception and shops. At night was a different story. The majority of the evening entertainment could be heard from the bungalow, which was not that bad but when the main stage was used for theme nights, the sound was unbearable and made it very difficult to sleep. Everything felt like it was vibrating in my room from the extremely loud bass. Had my stay been longer than 3 nights, after the first night I would have demanded a room change to the furthest area possible from the center. The walls are very thin in the bungalows. I could hear everything from my neighbor blowing his nose to his alarm clock going off at 6:10am each morning. The food was subpar. I honestly didn't expect 5 star dining. Everything was mass produced cafeteria style food. I only was able to book one specialty restaurant due to my length of stay. The only one that was available was the Atlantic restaurant which had an additional $20 charge. Again, food was ok. Nothing to write home about. On my last night while laying in bed praying the music would end so I could sleep, I began to feel ill. I spent the next 4 hours with vomiting and diarrhea add no sleep to that, my journey to the airport a few hours later for my flight home was not a pleasant experience. I will say, the beach and pools are fantastic. I was always able to find a great spot on the beach and enjoy the warm crystal clear water. One morning, there were no beach towels available which was absurd but thankfully I had brought my own that I had used previous to my stay at Viva. If you're thinking of getting a massage, do it on the beach. I had one in the spa and while the massage itself was very good, the room I was in for the treatment was freezing cold. The vent for the aircon was directly over the massage table. The room had no lights so when I was preparing to get on the table the massuse closed the door and used her cell phone light so I could see where I was going. As the treatment started, the door was kept open so there would be some light in the room, which is at the same end of the table so the light from the hallway is right in your face and every conversation could be heard from the lobby. Definitely not a relaxing time. The only way, if ever I was to return would be to have a room as far as possible from the nightly theme parties.

    Nov 24, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    we do not recommend it not only because of health problems and bad rooms😭😭😭😭🙉🙉🙉🙉

    The hotel is older, some rooms had technical problems, water was flowing from under the sink, the bathroom was slippery, they only gave us 3 extra towels to wipe ourselves 🙈🙈🙈what was worse was there was no effort to fix it soon, I just promise they will send a repairman. The food in the main restaurant had a small selection, dirty plates, sour vegetables, there were 4 of us and we all had stomach problems and diarrhea. Every day at the reception at 10 am there was a queue to change the room😱😱😱the hotel does not respond 4 *Many rooms had technical defects.

    Nov 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best vacation!

    The experience at the resort was great. The resort is very beautiful, and the staff is friendly. I like it because there’s always something going on. Every evening there are shows in the amphitheater followed by a party. We really enjoyed our vacation.

    Nov 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Animation

    We loved loved being here. Its our 3th time being here and my daughter loved it so much! Espescially a big thanks to the Animation Team in particular Gregori and Luna. We will be back soon Thank you viva

    Oct 24, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Pizzeria under new chef - TERRIBLE!

    My second time at the resort unfortunately the pizzeria isn't the same. Back in April 2024, the chef was amazing the food was spectacular! In October 2025, a new chef came in and the food from the pizza to the pasta are terrible! The chef had an altitude! Very dissatisfied!

    Oct 16, 2025
Hotel Advisories
  • Advisory*Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information- Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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