Hotel Promotions
Free Wi-Fi
There is free Wi-Fi in all common areas and guestrooms. 
Applicable Dates:
Booking Dates: 14 Jun 2019 to 31 Dec 2050
Travel Dates: 14 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Package

Guests celebrating their honeymoon with us will receive the following:

• An upgrade to a higher category room (subject to availability)

• A bottle of champagne/sparkling wine

• A fruit basket

• An hors d’oeuvres tray

• A 7”x4” picture

• 2 t-shirts

To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Copy of marriage certificate required upon check-in.  Must be within 6 months of marriage.  This offer is subject to change at any time without prior notice.  Other restrictions may also apply.

Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The all-inclusive program includes the following amenities:

• Breakfast, Lunch & Dinner

• Á la carte dinning

• Unlimited Drinks, Cocktails & Wine

• 24/7 Snacks

• Complimentary Welcome Cocktail

• Unlimited free Wi-Fi, including in guest rooms

• Non-motorized water sports

• Wide array of sports & fitness options

• Daily activities, night entertainment, live music and theme parties

• Dominican cooking classes

• Cocktail lessons

• Dance classes

• Kids’ Club from 4 to 12 years old

• Taxes and gratuities

Important Information: Redemption information will be provided by the hotel at check-in.  Offer and inclusions subject to change without prior notice.

Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Restaurants
    La Terraza:
    International buffet style restaurant open for breakfast, lunch and dinner. (Reservations are not required)

    La Roca:
    Open for breakfast and lunch buffet style, and a-la-carte dinner service with a Mediterranean menu. (Reservations required for dinner)

    Viva Mexico:
    A-la-carte Mexican cuisine restaurant open for dinner only. (Reservations required)

    25:
    A-la-carte Fusion cuisine restaurant restaurant open for dinner only. (Reservations required)

    Atlantis:
    A-la-carte Seafood cuisine restaurant open for dinner only. (Reservations required & additional costs apply)

    Fusion Latino:
    A-la-carte Latin cuisine restaurant oen for dinner only. (Reservations required)

    La Pizzeria:
    Authentic Italian pizza restaurant cooked in a wood-fired oven.
On-Site Amenities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Car Rental Services†
  • Children programs
  • Concierge desk
  • Currency exchange†
  • Exercise gym
  • Hairdresser/barber†
  • Laundry/Valet service†
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Car Rental Services†
  • Children programs
  • Concierge desk
  • Currency exchange†
  • Exercise gym
  • Hairdresser/barber†
  • Laundry/Valet service†
  • Live entertainment
  • Lounges/bars
  • Medical Facilities Service†
  • Playground
  • Pool
  • Restaurant†
  • Sauna
  • Spa†
  • Tennis court
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center†
On-Site Wedding Services
  • Wedding packages that includes: assistance of an on-property wedding coordinator, upgrade to a higher room category for the couple (upon availability), late check-out for the couple (upon availability), free Wi-Fi, free safety box, classic decoration with flowers of the season, bride bouquet, groom boutonnière, wedding cake for 10 people, sparkling wine for 10 people, pre-recorded music during the ceremony, 10% discount for the couple in our beauty salon, 10 photos of the ceremony, reservation in one of our A La Carte restaurant, optional services with additional charges.

† Fees may apply

On-Site Recreation
  • Children's program †
    The Kids Club provides supervised staff that will make them have a great time. Play area with games, a video room and roof play area.
  • Diving †
    Additional fees apply to diving activities.
  • Fitness center on-site
  • General
    - Paddle boards
    - Boogie boards
    - Water polo
    - Introductory dive lessons in the pool
    - Water aerobics
    - Beach Volleyball
    - Aerobics and Zumba
    - Dance and cooking classes
    - TRX lessons
    - Rock climbing wall
    - Trapeze classes
    - Inflatable games at sea
  • Kayaking
  • Non-Motorized Water Sports
  • Pool
    The Hotel has 5 pools, including 1 infinity saltwater pool
  • Sailing
  • Spa †
  • Tennis court
    Courts are lit for an additional cost.
Off-Site Recreation
  • Golf †
    Golf (Casa de Campo and La Estancia)
  • Horseback riding †

Off-Site Attraction
  • Altos de Chavon
  • Isla Saona
  • Isla Catalina
  • Piscina Natural
  • Parque Nacional
  • City Tour
  • Off site Attractions
    • Altos de Chavon / 30 mins
    • Isla Saona / 90 mins
    • Isla Catalina / 30 mins
    • Piscina Natural / 60 mins
    • Parque Nacional / 15 mins
    • City Tour / 90 mins

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 18180 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    The world's worst outdated falling apart resort.I've ever been to in over fifty years. And all inclusive, that's the biggest jok

    Absolutely. The worst resort I was ever at, in my fifty years and I was there for my honeymoon. Nothing but kids sneezing coffing, right in front of you. Nobody absolutely nobody spoke english. I had the beach front villa, the top of the line. It was disgusting falling apart. The bathroom ceiling fell in on my head. They didn't care. You're on an island I was told by travel connection, it was all inclusive.But far from it. The regular visitor even though they boast the southern restaurants. You can only eat at two of them. The villa was so outdated falling apart. Ceiling falling on my head in the bathroom. But nobody cared. You're on an island I was told by the travel connection in Aurora, by Becky that there was fresh fish, fresh everything, and I find out when I'm there. That nothing is fresh. It is all frozen. One hundred percent of the food is frozen, recooked and recooked. And if you think it's all inclusive, well, you're wrong, everything you have to pay cash for no credit card. No debit card cash. Even though me and my wife, the first day fell down. The steps by my villa, because the angle of the second step was like 12 o'clock to 5 o'clock. And that's a big angle, which we both fell down the first day. And I was black and blue, swollen, knee broken toes fractured ankle, but nobody cared, and nobody did anything about it. I believe when you advertise all inclusive. Like the travel connection in aurora, ohio told me which was absolutely a lie. They say 7 restaurants. But if you don't pay extra your, I can eat it two So how is that all inclusive? Everything is extra. They don't take credit cards like they say they only do. And everything is cash, and you're ripped off every step of the way. How can you not have fresh fish on an island strictly frozen grouper and dry as the desert. The villa, so best you can get. How is there three weeks for $15000 on my honeymoon? And there is nothing but garbage. The food was worse worst then dirt Told by people that worked there. Everything is frozen and recooked terrible. The best possible villa you can pay for was falling apart. Ceilings falling in on my head stepped up to the beach which I was told Bye the travel connection in Aurora, Ohio. It was beautiful all inclusive. But 7 restaurants and you can only eat at 2 That's fraud. There are no water sports at all, only kayaks. Was told they have parasaling fishing, jet skis, water sports all over the place. And I find out that in nineteen ninety, they discontinued and outlawed jet skis and parasailing, which the travel connection in aurora told me there was numerous all over the place. And as far as all inclusive, that's a lie. It was the biggest dump i've been to in fifty some years of traveling, and 43 weeks, I paid fifteen thousand dollars.What a ripoff. 7 restaurants, they advertise all inclusive, that's hilarious.What a joke all inclusive. But if you're just the regular Joe going there for your hard-earned money vacation, you can only eat at 2 of them. That's it. And the small beach, we did not have a lounge chair to lay on the beach for Uber a week until we figured that you had to go at 6 AM. And put a towel on a chair to have one disgusting. And the food the world's worst embarrassing. If you choose this place to spend your heart, earn money and enjoy yourself like I planned on for my honeymoon. Well, let's just say that's impossible never will happen. Especially when they tell you it's all inclusive, which it absolutely is not. The drinks totally water down terrible. Everything was dirty and disgusting, and they did never. I bet you in 10 years. Maybe more have updated this garbage resort. So if you choose this resort, take my warning, you are making a mistake, and it is far from romantic place being there's nothing there can't even get on the beach during the day. Sorry to repeat. But the worst $15000 I ever spent in my life, especially with the physical injuries, to my legs, falling on steps ceiling falling on my head. And the way it's kept up with the ceiling on the porch, falling in, that's embarrassing. And I swear to you on my life. Nothing I said is a lie.

    Feb 16, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    The worst hotel ever

    I'm shocked at the sight of positive reviews. I'm guessing some of the guests here get along with one manager of the entertainment team or sport team and rate the hotel forgetting what a hotel is supposed to be. We went to spend our honeymoon & spent 8 days. I'll say it openly: The worst hotel I've ever been to. Avoid it at all costs. The view & nature are great- true, but that's the location and the charm of the island ! Not the service, not the quality. every bare minimum you'd expect from a hotel is non existent. A stay at this hotel could really be dangerous !!! I got food poisoning and spent days suffering , & almost every one with whom we arrived on the plane and who was at this specific hotel had the same experience or knew someone who had food poisoning too. We'd hear our neighbors vomiting sound from our bungalow (it seemed like they were dying, it was scary) , day and night. Different people every day 1/The most basic hygiene rules are nonexistent. The chicken is barely well cooked, the eggs were blue, the food is there uncovered all day in the heat. The sweets such as cakes, tasted like they've been hidden for a year. Fruits and vegetables washed with their non-potable water. No fresh fish on an island !!! No fresh meat. We ended up surviving on plain rice , and fries or pizza (they arrive frozen too, and they heat them there) Mind-blowing. Not only at the buffet, beware. The réservation-restaurants are as disappointing as the buffet . The restaurants are all terrible & they had no fresh juices. I couldn't understand how on an island, and all inclusive, and the only soft drinks available were purely sugar, colorant, & ice. Even the fruits at the buffet had no taste . How is it possible to be in the Caribbean and have awful mango , tasteless ananas ? 2/The staff were extremely non-chalant. To be completely honest, some of them were even agressive and impolite whenever you asked them anything. None spoke English. I was lucky to have a partner who spoke Spanish, and still, they'd be rude if you ask them anything (despite us smiling, saying hi and thank you..). 3/ the rooms were in a terrible state. The cover on the toilet half broken, the beds clearly broken (you literally drop inside the mattress and the bed moves and makes noises that makes you terrified it would break at any moment during sleep). The ceiling was dripping water & cerise sur le gâteau : we had cockroaches in the room. + No hot water on the first two days When we asked to be changed rooms, they said we needed to pass by the agency and wait. It took us 2 days in those conditions to be switched rooms only to find other cockroaches and broken beds again in the other room. 4/ the music was awful, the worst of the worst of the mainstream music (a Spotify playlist would have been a better choice) and they'd switch songs every 10 seconds, you can't even dance to a song. bad quality of sound. And the exact same playlist over and over during the day and at night throughout the whole week. 0 skilled DJ, 0 creativity. No atmosphere that would make anyone between 16-48 want to dance Also, I understand there's no potable water in Dominican republic. But how do they expect people to stay healthy and hydrated when the only water available for free is a filtered water that lacks any minerals and essentials for the body to be hydrated ? And you need to pay 10$ at their pharmacy to get a 50cl hydrating bottle. Outside the hotel, no shop had mineral water except sparkling one that tasted horrible. To sum up, you will definitely enjoy the beach at the expense of your health and well-being.

    Feb 12, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Sport

    The price / performance ratio is ok ! We really enjoyed the sports facilities, including the gym with the guy Mani and water Sport with the guys Wadi, Casanova, Miguel and all others, they did everthing for us!! Thank's guys and we see us soon...

    Feb 10, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Beautiful resort. Friendly staff.

    Nice resort, clean. Friendly, hard working staff. We liked it so much that we chose to attend the meeting about becoming a Viva club member. We did it, WHAT A MISTAKE!! Do NOT become a member. It cost us $1800 US on the spot & $200/mth for an additional 60mths for 10,000pts. They promised us 24hrs customer service and told us it was extremely easy to book vacations and airfare by emails and telephone. NONE of the above was true. After 9mths of back and fourth, never receiving help to book our next vacation we chose to cancel our membership. Go enjoy the resort and workers but be aware of the meeting to become a member. They will tell you if you attend the meeting they offer you free breakfast with a gift but do Not be fooled. It is not worth it.

    Jan 24, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Will come back for sure

    food is good, entertainment was very nice even if the GO are not always in the mood!! The room were clean, a lot of space at the beach and the pool! Drinks were pretty good

    Jan 20, 2026
Hotel Advisories
  • Advisory*Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
  • AdvisoryRenovation works will take place in 18 Superior rooms from May 4 to June 20, and in 28 Superior rooms from August 31 to October 31.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information- Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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