The All-Inclusive program includes the following amenities:
•Breakfast / lunch / dinner
•Food & Beverages 24 hours
•Unlimited cocktails, drinks, and house wines
•Welcome cocktail.
•A la carte restaurants
•Snack bar in the pool area
•Non-motorized water sports
•Daily activities
•Live nightly entertainment
•Theme parties
•Disco / Sports Bar
•Dance classes
•Weekly handcrafts market
•Gymnasium
•Climbing wall, Archery, Trapeze
•Viva Kid's Club with swimming pool (for children from 4-12 years old, open from 8 AM until 6 PM)
•Mini disco
•Wi-Fi available in the room, lobby, gym, pool, and restaurants
•Tips and taxes
Important Information: Above inclusions are subject to change at any time without prior notice. Groups & other restrictions may apply. Details of inclusions can be requested by guests upon check in.
Resort Details
- Café Maya.Our new coffee shop- Where every sip is a atep towards a perfect day. Whether you are looking for a latte, cappuccino, espresso or indulge in one of our delicious pastries.
- El Arrecife Snack BarThis snack bar offers an array of delicious drinks and appetizers in a cozy atmosphere.
- Hacienda Don DiegoDinners turns into feasts and meals into explosions of flavors. Enjoy a token of the Mexican zest you were after at our Mexican a-la-carte restaurant.
- La TerrazaA buffet-style restaurant with an international menu. Savor our international cuisines, where we have introduced flavors from around the world, icluding your all-time favorite meals. Reservations are not necessary, so you are free to come at any time and enjoy our vast culinary delights which will take you along the kitchens of the world. Dine in a lively setting served by a team that strives to offer the best service.
- MiramareItalian restaurant featuring pizza baked in a wood-fired brick oven. Embark on a journey towards the welcoming atmosphere of Italy embodied by a kitchen full of indulgence and pleasure.
- PortofinoMediterranean-style a-la-carte restaurant. Dine in an inviting and relaxed contemporary ambience introducing nautical artifacts to its decor.
- Viva CaféViva Café is a fusion restaurant with a contemporary international menu. Delicious, artfully presented dishes make for memorable meals. Reservations are required and can be made at the guest service desk.
- Superior Room
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Cable television
- Hair Dryer
- Iron
- Ironing board
- Mini Refrigerator
- Non-smoking
- Safe
- Shower
- Telephone
- TV
- Wireless internet connection
- Superior Deluxe
Bedding: 2 Queen Beds
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Proximity to Adults pool.
Balcony or Terrace available
- Air conditioning
- Cable television
- Hair Dryer
- Iron
- Ironing board
- Mini Refrigerator
- Safe
- Shower
- Telephone
- TV
- Wireless internet connection
- Superior Ocean View
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Cable television
- Hair Dryer
- Iron
- Ironing board
- Mini Refrigerator
- Non-smoking
- Safe
- Shower
- Telephone
- TV
- Wireless internet connection
- Superior Pool ViewBedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy Limit: 4 Adult, 3 Child, 4 Total- Air conditioning
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- TV
- Wireless internet connection
- Junior Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Tropical View Junior Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Ocean View Junior Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Junior Suite Pool View
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Ocean Front Junior Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Club Ocean Front Junior Suite Pool View
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Club Ocean View Roof Top Master Suite - Aduits onl
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Club Master Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Club Ocean Front Master Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Presidential Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Run of House
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Air conditioning
- Airport shuttle service*
- Fitness Facilities
- Housekeeping*
- Outdoor pool
- Parking*
- Pool*
- Restaurant*
- Sauna
- Valet parking*
- Air conditioning
- Airport shuttle service*
- Fitness Facilities
- Housekeeping*
- Outdoor pool
- Parking*
- Pool*
- Restaurant*
- Sauna
- Valet parking*
- Wi-Fi
* Fees may apply
- Children's programKid's Club
- GeneralBicyclesTRXStretching
Interactive Workshop painting handcraftedInternational Animation Team
Live Evening entertainment
Themed parties - Golf *
- Gym
Gym with Trainer
Aerobics
Water Aerobics
Stretching - Nightclubs *
- Outdoor pool
- PoolIntroductory diving lessions in the pool.
- Sauna
- Scuba diving
- Snorkeling *
- Spa
- Tennis court
* Fees may apply
Located along the beautiful beaches of Playa del Carmen, Mexico, Viva Maya by Wyndham offers an all-inclusive escape surrounded by white sand, turquoise waters, and the vibrant energy of the Riviera Maya.
This beachfront resort invites guests to enjoy the perfect balance of relaxation and fun, with daily entertainment, live shows, themed parties, beach volleyball, paddleboarding, diving, and much more. For those seeking a more tranquil experience, the hotel features an adults-only pool and the Necui Spa, ideal for renewing body and mind.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12631 reviews
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Sep 21, 2026100/100 expérience
Abces was the most gentil, welcoming, helpful person in the activities department. He got me many reservations even after not being able to attend. I recommend getting in touch with him upon your arrival and he’ll get everything straightened for you. Thank you Abces and thank you Ricardo! Much love to viva maya!
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Sep 18, 2026Terrible
Seaweed in the ocean.. smelled horrible. No pool.. was supposed to be completed.. was not.. Food is terrible.. even the restaurants.. buffet same day after day. Cartel taking over the beach and the beach chairs.. selling drugs just openly like it’s no big deal! Not a good experience at all! Don’t waste your money!
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Sep 14, 2026
Never again
We stayed at Viva Maya by Wyndham from July 26 to August 9, 2026, returning to Canada August 10. The beach and ocean were major reasons for choosing this resort. During multiple days of our stay, we experienced substantial sargassum accumulation, visibly affected shoreline and nearshore water, and a strong unpleasant odour. These conditions significantly reduced our enjoyment of the beachfront setting. We also documented flies in/near a dining area. Dated video evidence exists from August 2, 3, 5, 6, 7 and 9, 2026. I understand that sargassum is natural and do not suggest the hotel caused it. In the post-travel response relayed through Sunwing, the hotel said it carried out daily beach cleaning and pest control, and that the beach and non-motorized water activities remained available. My concern is the actual experience during our stay, not a claim that every service was unavailable. If the beach is central to your holiday, check recent conditions and ask specific questions before booking.
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Sep 09, 2026
Bad food quality!!
I am extremely disappointed with my experience at this hotel. Yesterday, my daighter ate tuna carpaccio at one of the hotel’s à la carte restaurants. Today, she became extremely sick, with severe vomiting, diarrhea, and stomach pain. I strongly suspect that the food she ate may have caused her illness. What is even more disappointing is that, despite being a guest at the hotel and becoming seriously ill during her stay, she was told that medical attention is not provided free of charge and that she would have to pay for it This is completely unacceptable to me. She came expecting to enjoy her vacation, but instead she is extremely sick and feel that the hotel is not taking responsibility or providing adequate support to its guests. I would absolutely NOT recommend this hotel to anyone, especially Canadian travelers. She was told that coming here would be better than going to Punta Cana, but based on her experience, I completely regret that decision. We have traveled to Cuba many times, where we where always told to be careful with food and water, and I have never gotten sick there. Unfortunately, I cannot say the same about this hotel. Very disappointing experience. I expected much better from a hotel of this level.
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Sep 05, 2026
Horrible
Pool is under renovations and the resort did not let us know that when we booked the trip. When we complained that we weren’t notified they didn’t care. Simply said too bad so sad. Don’t go there!!! And the Food is horrible
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 35.19 for Single, 58.65 for Double, 76.25 for Triple, 87.98 for Quad in Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryTo enhance your experience, our lobby will undergo renovation from September 21 to October 20. During this period, reception services will be temporarily relocated to a designated area to ensure uninterrupted assistance. We appreciate your understanding and cooperation as we improve our facilities for your future comfort.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.