Welcome to Viva Maya by Wyndham - All Inclusive, an exceptional all-inclusive resort. This magnificent resort offers a culturally inspired ambiance, a high–energy atmosphere with an array of onsite rexreation from themed parties, live entertainment, to international accents on both food and service. This beachfront resort delivers an unforgettable vacation experience with charming colonial style and thoughtful amenities characterize our well-appointed guest rooms. Take in the stunning ocean and lush garden views, or catch a gorgeous sunset as it sinks low over the horizon for a Mexican getaway you’ll never forget.

Location

Beach
Cancun International Airport : 36 miles

Property Information

Year Built: 2002
Floors: 3
Total rooms: 604

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 26.89 Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 11438 reviews
  • 5.0 star tripadvisor rating
    Chicago

    Lovely experience at Viva Maya with Wyndham. Portofino was beyond imagination. My wife and I are expecting twins and, God willing, if we are to have two boys we will name them after Gabriel and Enrique. They have made us feel like part of their family and they are a part of ours. No praise is too high for these two as a team.

    May 15, 2024
  • 3.0 star tripadvisor rating
    Family Vacation

    The hotel was a bit run down and very basic. They are under going renovations, so there is potential for improvement. The rooms were clean but basic. The AC in the room was terrible and never went below 23.5 degrees. Mexico was in a heat wave at the time with temps in the 40s, so it was a small break, but not pleasant to sleep in. The beds were very uncomfortable but that's personal opinion. The beach is stunning and always a chair available whether you wanted full sun or shade. The pool area was extremely limited on chairs and I found the entertainment around the pool very repetitive. Same dances, same music, same activities. Onto the food. The food was not great at all. We frequented the buffet, snack bar and ate at all the al a carte restaurants offered. The buffet was HOT, only some fans blowing down and the food was very bland. The snack bar was convenient, however; lacked options. EVERY day was the exact same. The cafe in the main lobby had some delicious sandwiches, but again never changed. The Mexican restaurant was the best food all week. Overall we had a great vacation and made the best of it.

    May 14, 2024
  • 5.0 star tripadvisor rating
    Try the restaurants

    We love Wyndham Maya and this is our second visit. The staff are so friendly the services are too nitch and it's right on the beach. We spent so much time in the pool or by the sea. We also had a lovely dinner at the Portofino restaurant and was served by Gabriel. It was absolutely lovely. Well recommended

    May 13, 2024
  • 5.0 star tripadvisor rating
    Perfect

    They are great and friendly people 👏. Special Tnx for kindness of Paula and Carolina from Service staff. They are so helpful and nice. We enjoyed our stay here... of course buffet can be better, deserts as well. 👏 🎉 🥳 🏖 breakfast could be better. And exotic fruits missing.. a la càrt in Portofino was great!

    May 13, 2024
  • 3.0 star tripadvisor rating
    Average hotel.

    The hotel was OK - not a 4 star as advertised on the booking sites, even the staff refer to it as a 3 star. Rooms were extremely basic, as was the food in the main buffet restaurant. The snack bar food was pretty good and the a la carte restaurants were outstanding. The cartels were active on the beach which was a bit scary for my 13 year old at first, but they pretty much leave the tourists alone. My husband was offered drugs more than once and when we reported it to the security team and to reception, they just shrugged it off and told to ignoreany approaches. Not want you want a young teenager to see/hear. Would definitely go back to cancan, but not this particular hotel. The staff were genuinely friendly but the timeshare sellers do pounce whenever they can

    May 12, 2024