The All-Inclusive program includes the following amenities:
•Breakfast / lunch / dinner
•Food & Beverages 24 hours
•Unlimited cocktails, drinks, and house wines
•Welcome cocktail.
•A la carte restaurants
•Snack bar in the pool area
•Non-motorized water sports
•Daily activities
•Live nightly entertainment
•Theme parties
•Disco / Sports Bar
•Dance classes
•Weekly handcrafts market
•Gymnasium
•Climbing wall, Archery, Trapeze
•Viva Kid's Club with swimming pool (for children from 4-12 years old, open from 8 AM until 6 PM)
•Mini disco
•Wi-Fi available in the room, lobby, gym, pool, and restaurants
•Tips and taxes
Important Information: Above inclusions are subject to change at any time without prior notice. Groups & other restrictions may apply. Details of inclusions can be requested by guests upon check in.
Resort Details
- Café Maya.Our new coffee shop- Where every sip is a atep towards a perfect day. Whether you are looking for a latte, cappuccino, espresso or indulge in one of our delicious pastries.
- El Arrecife Snack BarThis snack bar offers an array of delicious drinks and appetizers in a cozy atmosphere.
- Hacienda Don DiegoDinners turns into feasts and meals into explosions of flavors. Enjoy a token of the Mexican zest you were after at our Mexican a-la-carte restaurant.
- La TerrazaA buffet-style restaurant with an international menu. Savor our international cuisines, where we have introduced flavors from around the world, icluding your all-time favorite meals. Reservations are not necessary, so you are free to come at any time and enjoy our vast culinary delights which will take you along the kitchens of the world. Dine in a lively setting served by a team that strives to offer the best service.
- MiramareItalian restaurant featuring pizza baked in a wood-fired brick oven. Embark on a journey towards the welcoming atmosphere of Italy embodied by a kitchen full of indulgence and pleasure.
- PortofinoMediterranean-style a-la-carte restaurant. Dine in an inviting and relaxed contemporary ambience introducing nautical artifacts to its decor.
- Viva CaféViva Café is a fusion restaurant with a contemporary international menu. Delicious, artfully presented dishes make for memorable meals. Reservations are required and can be made at the guest service desk.
- Superior Room
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Cable television
- Hair Dryer
- Iron
- Ironing board
- Mini Refrigerator
- Non-smoking
- Safe
- Shower
- Telephone
- TV
- Wireless internet connection
- Superior Deluxe
Bedding: 2 Queen Beds
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Proximity to Adults pool.
Balcony or Terrace available
- Air conditioning
- Cable television
- Hair Dryer
- Iron
- Ironing board
- Mini Refrigerator
- Safe
- Shower
- Telephone
- TV
- Wireless internet connection
- Superior Ocean View
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Cable television
- Hair Dryer
- Iron
- Ironing board
- Mini Refrigerator
- Non-smoking
- Safe
- Shower
- Telephone
- TV
- Wireless internet connection
- Superior Pool ViewBedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy Limit: 4 Adult, 3 Child, 4 Total- Air conditioning
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- TV
- Wireless internet connection
- Junior Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Tropical View Junior Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Ocean View Junior Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Junior Suite Pool View
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Ocean Front Junior Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Club Ocean Front Junior Suite Pool View
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Club Ocean View Roof Top Master Suite - Aduits onl
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Club Master Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Club Ocean Front Master Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Presidential Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Run of House
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Air conditioning
- Airport shuttle service*
- Fitness Facilities
- Housekeeping*
- Outdoor pool
- Parking*
- Pool*
- Restaurant*
- Sauna
- Valet parking*
- Air conditioning
- Airport shuttle service*
- Fitness Facilities
- Housekeeping*
- Outdoor pool
- Parking*
- Pool*
- Restaurant*
- Sauna
- Valet parking*
- Wi-Fi
* Fees may apply
- Children's programKid's Club
- GeneralBicyclesTRXStretching
Interactive Workshop painting handcraftedInternational Animation Team
Live Evening entertainment
Themed parties - Golf *
- Gym
Gym with Trainer
Aerobics
Water Aerobics
Stretching - Nightclubs *
- Outdoor pool
- PoolIntroductory diving lessions in the pool.
- Sauna
- Scuba diving
- Snorkeling *
- Spa
- Tennis court
* Fees may apply
Located along the beautiful beaches of Playa del Carmen, Mexico, Viva Maya by Wyndham offers an all-inclusive escape surrounded by white sand, turquoise waters, and the vibrant energy of the Riviera Maya.
This beachfront resort invites guests to enjoy the perfect balance of relaxation and fun, with daily entertainment, live shows, themed parties, beach volleyball, paddleboarding, diving, and much more. For those seeking a more tranquil experience, the hotel features an adults-only pool and the Necui Spa, ideal for renewing body and mind.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12644 reviews
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Oct 29, 2026This is honestly the best place !!!!
This was an amazing experience. Antonio the waiter at the beach is amazing and makes you feel welcomed. The food is amazing compared to other resorts we have been to. At the buffet we meet Noe. He just knows how to get your day started. What a smile 😃 The staff is very friendly and Will help you with whatever you need. Manuel is the concierge he was the first person to greet us and wow made us feel like home !!!! We are now members and will be definitely coming back !!!!!!!!!! Thank you Viva by wyndham
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Oct 23, 2026
Trapeze staff is the best!
Hi, I had the pleasure of sharing some time with the trapeze team: Valentina, Daniel, Megan and specially Betinha, the miracle worker. Great support and warmth. I super encourage you to give the trapeze a try!
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Oct 19, 2026Very Bad Experience
I would not recommend Viva Maya by Wyndham to anyone. Our stay was disappointing from start to finish: Unpleasant Odors & Construction: There is a bad smell throughout the entire hotel. On top of that, the property is currently under construction, which completely ruins the relaxing vacation atmosphere. Aggressive & Deceptive Sales Pitch: During the first few days, we were cornered by staff trying to sell us a membership. The pressure was extremely inappropriate: they forced us to show the logo on our credit card (whether it was Visa or Mastercard) under the pretext of offering a 15% discount on future stays. They even pushed us to justify our financial situation and explain why we didn't want to spend more money with them. To make matters worse, the promised 15% discount was never even delivered, as it came with hidden extra conditions that were never disclosed to us beforehand. Unreliable Wi-Fi: Every night after 10:00 PM or 11:00 PM, the internet connection was completely cut off. A total waste of time and money. We will not be returning to any Viva Maya.
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Oct 19, 2026
Wonderful
Azael at the beach bar was always a happy face and went above and beyond to make our honeymoon special. Viva azteca never disappoints...thank you so much for making our trip wonder
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Oct 19, 2026
Love love love
Azael at the bar mexical has made our honeymoon extremly amasing... He always had a smile on his face and really made a difference in our trip. Viva Azteca was our choice for a honeymoon and we have absolutely have no regrets.The grounds are beautiful.The staff is wonderful as well as the food! Thank you Azael!!!!
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 35.19 for Single, 58.65 for Double, 76.25 for Triple, 87.98 for Quad in Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.