In the heart of Walt Disney World® Resort, the award-winning Walt Disney World Swan and Dolphin is your gateway to Central Florida’s greatest theme parks and attractions. The resort is located between Epcot® and Disney’s Hollywood Studios®, and nearby Disney’s Animal Kingdom® Theme Park and Magic Kingdom® Park. The three-hotel complex features 23 world-class restaurants and lounges, sophisticated guest rooms with Westin Heavenly Beds® and the luxurious Mandara Spa. Enjoy six pools, three health clubs, nearby golf and special Disney benefits, including complimentary transportation to Walt Disney World theme parks and attractions.

Location

Epcot Resort Area
Daytona Beach, FL, USA - Daytona Beach Internation
Orlando, FL, USA - Orlando International Airport ( : 30 miles
SFD : 60 miles
Tampa, FL, USA - Tampa International (TPA)

Property Information

Year Built: 1991
Last Renovation: 2017
Accessible rooms: 8
Floors: 12
Total rooms: 756

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory A minimum Valet Parking fee of $44.00 + 6.5% tax per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum Self Parking fee of $36 plus tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed resort fee of $45.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
 
The RSP (Resort Service Package) provides the following benefits to your customers:
•In-room wireless internet
•Complimentary Swan Paddleboat rentals.
•Live instructor lead fitness classes
•Nightly Movies and S’Mores on the Beach
*Value Add: • $30 discount off Mandara Spa Services (after individual or combined spend exceeding $230 is achieved. (Excludes Hair & Nail services)
Resort Service Package inclusions are subject to change and substituted without affecting the value of the benefits.
Kids Stay Free Policy Maximum number of children per paid adult: 3Maximum child age: 17
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 1937 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Really poor customer service at desk and reservation center and faulty app

    I am at a meeting at resort. The reservation was made and confirmed over 3 weeks ago. On contacting hotel on day of check in they could not find resection - stated it is valid from following fay( despite of a confirmation email). I had to call the online reservation who finally found the reservation but wanted to let me know that as I reserved for 3 days - I had only 2 nights of reservation and must check out on last paid night (before the night). I had to go back and forth over 5 min to make them understand that the reservation for 3 days means a total of 3 nights and check out is on day following- ie booking for 3 nights starting on 8th means check out on 11th. I expect at least basic understanding by the hotel and reservation staff at Disney. Regular Hilton and IHG hotels are so much easier to deal with. Icing in the cake was a defective Marriott Bonvoy app which would not let me sign up. I will have another review or an addendum at the end of stay regarding condition of resort and the rooms.

    Dec 08, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    DOLPHIN RESORT - OUTDATED

    Well first off let me start off with a **NEWS ALERT ** Dolphin DOES NOT DROP YOU OFF AT MK,EPCOT,DISNEY SPRINGS,HOLLYWOOD STUDIOS entrances. MK drop off is at the transportation center where you get off and jump on the ferry or monorail. It DOES NOT drop you off at the entrance of MK. Nobody talks about this at the hotel. It's even worse when you leave the park unless your smart and jump on the boardwalk bus and take that back to the resort. Overall the hotel is so outdated the carpets in the hallways are gross looking and worn out. The bathrooms are small. The bathroom doors should be at the entrance of the bathroom with the sink not inside where the shower is no room to move around at all. And the thermostat that shutoff in the middle of the night but turned on in the morning BS. Then the kicker you pay 45 for a resort fee and I got a package delivered I had to go pick it up at the business center they charged me 5 dollars to get it. Are you kidding me Dolphin ! 17 dollar milkshakes at Fountain ! Pizza at the FUEL sucks ! Don't buy it at all ! 5.50 for 20oz soda. Come on people stop the highway robbery BS. The location though perfect for walk/boat to epcot and HS. But other than location I'd stay somewhere else next time for more money. You pay all that money and they drop you off at the spot where people park their cars. Ya I'm good Any questions please feel free to ask

    Dec 06, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Place to Stay when going to DisneyLand

    Stayed here to take the kids to Disney Land. The hotel lobby and convenience store downstairs were great. The rooms were clean, and it was great to be able to watch the fireworks from our room. It was very easy to get to all the resorts from the hotel. We spent a bit, but the kids had an awesome time. Staff were freindly and willing to help out when needed.

    Nov 26, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun easy

    Nice towel mickey on the beds. Room was updated seemed like it was empty a while. Good bars, expensive, close to Epcot boardwalk, Hollywood studios. It’s the cheapest house on a very nice block. It’s not as easy to get to magic kingdom and animal kingdom.

    Nov 26, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Disappointing Management

    While the location is very convenient, I would not stay here again. The room itself was just okay and the property itself is generally fine. However, the reason for my review is the terrible staff and management. First, I could not a hold of anyone actually on site to help me with my booking, which was necessary for booking the room type I wanted. I spent over 1.5 hours just to book my stay. Following that, we had issues with our check in. The stated check in time on the email I received was 4pm. Our room was not ready at 4:30pm, so I went to the front desk to check as we wanted to freshen up before dinner. The front desk manager, who was extremely rude, explained that they permit late check out until 4pm (for a fee), so that there was no guarantee as to when my room would be ready for check in, and in fact it could be several hours after the 4pm time indicated on my confirmation email due to the fact that they sell the 4pm late check out. When I asked whether I would be permitted a later check out due to the later check in, I was told no. The front desk senior manager, although very nice, was also not much help. Finally, we had an issue with the billing and could not get someone on the phone to resolve the issue. As of writing this review, it is still not resolved, days later. Overall, a very disappointing stay for a Marriott property and we will not be back.

    Nov 26, 2024