Resort Details
- CuzamilA mix of flavors awaits you at Cuzamil restaurant. Allow us to suggest the perfect wine to complement your dining experience as you marvel at the Cozumel sunset from the terrace at our beachfront restaurant in Cozumel.
- Gaviotas RestaurantLocated right in front of the Caribbean Sea, enjoy spectacular views along with land and sea dishes, including vegetarian and vegan options. Perfect for peaceful breakfasts, memorable lunches, or sunset dinners.
- Lobby BarOur selection of the best drinks and our handcrafted cocktails, exclusive to The Westin Cozumel, is the ideal place to relax while enjoying and incomparable view of the ocean at our bar in Cozumel, Mexico
- Sky LoungeWith unbeatable views from the resort´s top floor, located on the 17th floor, the highest on the Island. Sky Lounge Bar offers happy hour plus lounges and an infinity pool bar.
- SnackJust steps from our main pool, you'll find the perfect place to relax with an outdoor lunch and a refreshing drink. Try our handcrafted beverages.
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Accessible parking
- Babysitting
- Boarding pass print-out available
- Bookstore,Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- 24-hour front desk
- 24-hour room service
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking
- Babysitting
- Boarding pass print-out available
- Bookstore, Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk, Offsite†
- Carryout breakfast†
- Child programs†
- Complimentary in-room coffee or tea
- Complimentary newspaper delivered to room
- Concierge desk
- Continental breakfast†
- Dinner delivery service from local restaurant, Offsite†
- Direct dial telephone
- Dry cleaning†
- Elevators
- Exercise gym
- Express check-in
- Florist, Offsite
- Food and beverage outlets†
- Free parking
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand†
- Hair dryer
- Health club
- High speed wireless
- Hot breakfast†
- Housekeeping - daily
- Interior corridors
- Ironing board
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking
- Outdoor pool
- Parking
- Pets allowed†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Safe deposit box
- Sauna
- Spa†
- Steam bath
- Travel agency†
- Turndown service
- Valet cleaning†
- Wakeup service
- Wireless internet connection in public areas
- Business Center†
- Copier
- Fax Machine
- Full Business Center
- Meeting Facilities
- On-Site Business Center†
- Printer
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Children's program, onsite †
- Fitness center on-site †
- Gym †
- Health club
- Jet-ski †
- Kayaking †
- Outdoor pool †
- Pool †
- Sauna †
- Scuba diving †
- Snorkeling †
- Spa †
- Sports court onsite †
- Fly fishing †
- Hiking trail †
- Horseback riding †
- Mountain biking trail †
- Putt putt golf †
- Squash court †
- Surfing †
- Snorkel, Kayak and Free Scuba Demo
- Paddle Board
- Cozumel Museum
- Playa del Carmen
- Faro Celarain Ecological Reserve
- Chankanaab National Park
- Pro Dive
- San Miguel de Cozumel
- Cozumel
- Jeep Tour Adventure
- Amstar Cozumel
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Feb 11, 2026
Bad
Shthole , no activities to do, no PINA COLADAS. What the f***
-
Feb 11, 2026
Repeat customers
We love the laid back atmosphere at the Westin Cozumel. It’s very clean and the staff are very accommodating. Virginia (Vicky) is the best at getting your beach drinks. She treated me like a queen on my birthday. We’ll be back again I’m sure.
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Feb 11, 2026
Beautiful hotel, have stayed twice and will stay again.
One of the finest hotels in Cozumel, maybe the finest. Location is ideal, directly on crystal clear waters and prime snorkeling spot. Beautiful hotel. Clean, quiet, classy and not a party vibe. The most amazing views as you have breakfast right on the water. Truly stunning. I’m the early AM you can see the colorfully lit cruise ships coming into port. It’s really a unique and social experience. That said it’s showing signs of wear and I was disappointed in my ocean view room which had an amazing view but with filthy windows, ruining the experience especially at night. Light switch’s and AC were impossible to figure out. Power plugs are so old that the plugs don’t stay in the socket. Be 100% sure to get a balcony room. Service was good. Food was meh. I went across the street to the Lobster House. As Lifetime Titanium Bonvoy I expected a room upgrade to balcony. But Javier, the host said it would not be ready for 6 hours? That was certainly a disappointment especially with the dirty windows. Overall a great choice. I stayed two years in a row and will definitely return.
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Feb 10, 2026
Extremely happy
Welcoming and professional right from the start. The deep tissue massage was given by Guilian. She was outstanding and very experienced. Extremely happy with the results. I can highly recommend her work.
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Feb 07, 2026
The perfect getaway
We had an amazing trip to Cozumel and The Westin! My husband and I brought our mini Schnauzer and she had a great time too. We stayed in a cabana, which couldn’t have been more convenient and perfect for our dog to have a little grassy area right outside. The beach and pool wasn’t packed, it was intimate and cozy, perfect for a getaway. The staff was so friendly over the days we were there! We booked spa appointments, Nadine and Ruth were fantastic. Even though my husband and I had separate services, they put us in the same room. Loved our stay!
- AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Pet Policy : Pets Allowed: Client must call Hotel previous arrival. Confirmation is required