Resort Details
- CuzamilA mix of flavors awaits you at Cuzamil restaurant. Allow us to suggest the perfect wine to complement your dining experience as you marvel at the Cozumel sunset from the terrace at our beachfront restaurant in Cozumel.
- Gaviotas RestaurantLocated right in front of the Caribbean Sea, enjoy spectacular views along with land and sea dishes, including vegetarian and vegan options. Perfect for peaceful breakfasts, memorable lunches, or sunset dinners.
- Lobby BarOur selection of the best drinks and our handcrafted cocktails, exclusive to The Westin Cozumel, is the ideal place to relax while enjoying and incomparable view of the ocean at our bar in Cozumel, Mexico
- Restaurante Pool BarYou'll find the perfect place to relax with an outdoor lunch and a refreshing drink. Try our handcrafted beverages.
- Sky LoungeWith unbeatable views from the resort´s top floor, located on the 17th floor, the highest on the Island. Sky Lounge Bar offers happy hour plus lounges and an infinity pool bar.
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Accessible parking
- Babysitting
- Boarding pass print-out available
- Bookstore,Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- 24-hour front desk
- 24-hour room service
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking
- Babysitting
- Boarding pass print-out available
- Bookstore, Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk, Offsite†
- Carryout breakfast†
- Child programs†
- Complimentary in-room coffee or tea
- Complimentary newspaper delivered to room
- Concierge desk
- Continental breakfast†
- Dinner delivery service from local restaurant, Offsite†
- Direct dial telephone
- Dry cleaning†
- Elevators
- Exercise gym
- Express check-in
- Florist, Offsite
- Food and beverage outlets†
- Free parking
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand†
- Hair dryer
- Health club
- High speed wireless
- Hot breakfast†
- Housekeeping - daily
- Interior corridors
- Ironing board
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking
- Outdoor pool
- Parking
- Pets allowed†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Safe deposit box
- Sauna
- Spa†
- Steam bath
- Travel agency†
- Turndown service
- Valet cleaning†
- Wakeup service
- Wireless internet connection in public areas
- Business Center†
- Copier
- Fax Machine
- Full Business Center
- Meeting Facilities
- On-Site Business Center†
- Printer
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Children's program, onsite †
- Fitness center on-site †
- Gym †
- Health club
- Jet-ski †
- Kayaking †
- Outdoor pool †
- Pool †
- Sauna †
- Scuba diving †
- Snorkeling †
- Spa †
- Sports court onsite †
- Fly fishing †
- Hiking trail †
- Horseback riding †
- Mountain biking trail †
- Putt putt golf †
- Squash court †
- Surfing †
- Snorkel, Kayak and Free Scuba Demo
- Paddle Board
- Cozumel Museum
- Playa del Carmen
- Faro Celarain Ecological Reserve
- Chankanaab National Park
- Pro Dive
- San Miguel de Cozumel
- Cozumel
- Amstar Cozumel
- Jeep Tour Adventure
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Feb 23, 2026
Hospitality
Incredible service! Snack bar Alex Chan was amazing offering amazing customer service.
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Feb 23, 2026
Amazing service, amazing room will definitely be back
Alex was our waiter and he was perfect we will definitely be back
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Feb 22, 2026
Mediocre Hotel not a resort
This hotel did not meet our expectations. This is simply a hotel not a vacation resort. There was no entertainment during the day or at night. The average age that vacationed during the week that we were there was 75 to 85. Note that there is only a breakfast buffet and at best was very lukewarm food. The snack bar during the day was the best part of the day. Excellent food there. At night, you have a choice of two restaurants. If you like seafood, that’s wonderful but for us, the menu was very very limited. After 6 PM other than buying expensive snacks at the gift shop there were no snacks. Yes, you can order room service but there’s a charge of three dollars per service even if you have an all-inclusive meal plan. Both pools were cold. A special showed out to Victoria and Moses, who were both awesome and accommodating. RIP TIDE ••••••••••• Warning when the waves are high do not go past the dock on the right side. Although I’m a very strong swimmer, I got caught up in one and had to be assisted in getting out of the ocean. This is very serious and dangerous.
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Feb 21, 2026
Heavenly Couple’s massage
We had the best massage at the Westin Cozumel’s Zanzibar Spa. Our technicians Sara and Ruth were so sweet, accommodating and the massages for my husband and I were just over the top amazing! Thank you Ruth and Sara!
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Feb 21, 2026
Best massage ever
Ruth and Sara are amazing will definitely be back
- AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Pet Policy : Pets Allowed: Client must call Hotel previous arrival. Confirmation is required