The Westin Maui Resort and Spa Ka'anapali

Customer Ratings & Reviews

TripAdvisor Traveler Rating

6835 reviews

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  Amenities

  Just a shoutout to the manager, Gianna (sp) and Matthew in Amenities for arranging a welcoming gift of Prosecco and a little cake for my brother’s 75th birthday. Thanks to both of you!

  Jan 27, 2026
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  Our Top Shelf Maui Experience with Dining, Shopping & MORE!

  The location of this hotel is perfect for spending time on the Ka'anapali Beach side (almost like Waikiki Beach vibe except on a chill level). Immediately when we arrived, the valet service asked to assist with our bags, they were awesome. The atmosphere was really popping when we arrived, they had Hawaiian music playing, hula dancers and it was really festive and decorated beautifully for Christmas. When we entered near the reception desk, we were greeted by our Hokupa'a representative who walked us to the Lana'i experience private registration area. If you are staying at the hotel, the Hokupa'a Tower is the best experience and make sure your room includes the "Lana'i Experience" as it means your own private lounge and experience with bites at breakfast & dinner along with unlimited snacks throughout the day. This in itself, saved SO MUCH MONEY. We love savings! The hotel is clean, modern & staff everywhere are so friendly. The ladies at the Lounge are very "above & beyond", I wish I could remember their names, but they remembered our names every day! I do remember a lady named, Caroline who checked us in, her customer service was really above & beyond. Loved her. Also, another lady that worked the front desk, long black hair and cutest dresses, she was fabulous too! This is our go-to hotel in Maui, non-negotiable, we love it. Additionally, they have a huge arcade (great for adults too), and phenomenal shopping & dining right next door to the hotel! Lastly, the pools are excellent, beach right out front of the hotel, we went twice in 2025 and we'll be back often again in 2026.

  Jan 20, 2026
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  Nice place.

  Just got back after staying a week. I totally agree with the most recent reviews others have written. The location, service and ameninities are all top notch! One samall thing I might add is the price of the valet service ($55 daily) vs self park ($50). If I had to do it again, I might have skipped the valet due to the constant tipping on pickup and dropoff. Its a small thing and the valet service is stellar but it adds up quickly and I don't mind parking a car. Lastly, I think I need to add how great the snorkling is from the beach in front of the resort! We paid for a snorkling trip and due to weather/visabilty issues, we weren't able to go to Molikini (sp?). The one spot we did go to wasn't any better than the area in front of the hotel. Next time I might venture more toward the cliffs fo the right but plenty of fish and turtles were within 40 yards of the shore.

  Jan 19, 2026
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  Solid option in Kaanapali. Recommend Hokupaa tower.

  Stayed for six nights in 10/2025. We had initially booked a room in the Kukahi Tower but upgraded to Hokupaa Tower at check in ( gets you access to the Lanai Lounge) for additional $189 PER NIGHT. Our room faced the Whaler’s Village and had a good view of the ocean. Room: clean, bright, good size. Nice bathroom. No carpet. Comfortable bed. Nice crisp bedding. Good pillows. Excellent housekeeping. Unfortunately the music from the restaurants below was very loud with deep base so i found it very annoying. Lanai Lounge: open from 7am-9pm. Nice breakfast consisting of: meat options that changed daily (bacon, sausage) scrambled eggs everyday, pancakes, waffles,fresh fruit, salad. They also served smoothies, açaí bowls, and spam Musubi on some mornings. Also enjoyed light hors d’oeuvres in the evening as well as dessert. Food was good in taste and quality. Chips, granola, and nuts were available during the daytime. It was VERY busy at breakfast time. Lanai lounge was beautiful and had excellent views of the ocean and the sunset. It was quiet and away from the hustle and bustle of the main pool. We did not use the main pool or sit by the main pool at all. We spent most of our “resort time” at the lanai lounge. Location of the hotel: very convenient for walking to whalers village. The game room/arcade (can’t recall the name) is the best kept secret in kaanapali! Would be a fun place for kids and maybe adults to hang out away from the sun. Grounds: very well kept. Beautiful lobby with the waterfall.

  Jan 15, 2026
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  Too much pounding bass...all day!

  Wonderful place...but I agree with other reviewers...why do they have to play pounding bass all day?What about beautiful soft Hawaiian music...that's one of the special things about Hawaii.

  Jan 12, 2026