Resort Details
- Various Lounges/BarsTiaquepaque and El Tenampa Bars
Cuisine: Light Fare
Swim-up Bar/Pool
Hours: 10:00 am - 6:00 pm
La Cascada International Bar
Cuisine: Snacks
Atmosphere: Upbeat
Setting: Lobby - Various RestaurantsEl Palmar Restuarant
Cuisine: Mexican
Dress Code: Casual
Setting: Indoor and Outdoor
Hours: 7:00 am - 11:00 pm
Breakfast, lunch and dinner.
Arrecifes Seafood & Steakhouse
Cuisine: Fusion
Atmosphere: Beach Front
Hours: 12:00 PM - 12:00 AM
Note: Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Pets allowed†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- We currently offer different wedding packages, for more information please contact abigail.duenas@westin.com
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsite †Westin Kids Club includes daily free recreational activities for children 4-7 years old. 3 hours daily free of charge. Extra hours are available at an addtional cost per child. Meals are not included. Hours of operation are 9:00AM - 5:00PM.
- Direct access to a beach
- Fitness center on-site †
- Hot tub2 Outdoor Hot Tubs
- PoolThere are 2 pools on site. 2 dazzling pools meandering through a grove of 600 palms.
Important Information for our Guests:
As of January 1, 2010 the Club Regina is no longer part of the Westin Resort & Spa. A fence (that includes 2 gates) has been constructed to separate the two facilities. This has caused the reduction of pools on the Westin property to 2. However, guests at the Westin are entitled to use the 2 pools at the Club Regina. The rest of Westin the facilities remain the same. This Property has Swim up Bars. - Sauna †
- Spa †Please be advised that the Heavenly Spa at The Westin Resort & Spa, Puerto Vallarta will be temporarily closed for renovations from today until approximately February 2026. Our fitness center and tennis courts remain open. Spa services will be available at Ohtli Spa in Marriott, with complimentary round-trip transportation provided. Guests must inform the concierge or front desk of their Marriott reservation for confirmation of transportation. We are committed to minimizing any inconvenience and appreciate your understanding.
- Steam bath †
- Tennis court †There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
- Golf †Golf Course located within a Mile of Property.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2502 reviews
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Dec 01, 2025Effortless relaxation.
We truly enjoyed our stay. The staff is what makes this property exceptional—especially Gaby and Antonio at the pool. Traveling with family can sometimes be stressful, but the team here made everything feel effortless. They remembered our names and made us feel genuinely welcomed each day. Gaby, in particular, embodies the true spirit of hospitality and is an absolute gem. A few notes about the hotel: it is currently undergoing a remodel, so some facilities, including one of the large restaurants, were temporarily closed. It can also be a bit loud during the day due to construction. If you’re requesting a room, I’d recommend choosing one of the northernmost rooms on a higher floor for a quieter experience.
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Nov 28, 2025
My overall service with everyone else waa awesome
Angel n Gaby in recreation were phenomenal went above to keep us comfortable n my girl loved her at the kids club. Efrain was also phenomenal always attentive n kept us comfortable with what we needed. Pedro in the front was also extraordinary so loving amd helpful. The yoga instructor was also so sweet n friendly n my girl loved her. Our last 2 days we had a different server Angel he was horrible not attentive or approachable he should be in maintenance away from serving people.
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Nov 27, 2025
Perfect service from these workers
Thank you so much for Efrain , gaby, angel , Pedro and Lino for being so attentive and welcoming with our time here. The rooms were always so clean and tidy . Everything was top tier with these workers never any complaints with them here at Westin hotel .
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Nov 26, 2025
Take me back!!!
Such a relaxing delight. Staff were so kind and helpful. Resort is a gem. Breakfast on the beach, listening to the waves crash, beautiful buffet. We all loved the green juice. Great workout facilities. Loved the taco shop on site. Kids were very happy. I feel truly relaxed and cared for.
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Nov 24, 2025
Anniversary trip
Great hospitality all around. Gabby near the pool is the best— she’s so kind and helpful. Fabian is also really helpful at the front desk. Top tier service.
- AdvisoryMaid Service: $2.5 per room per night Bellman (Round Trip): $5.00 per person
- AdvisoryPhase 1 renovations is completed which includes: 146 rooms (1 tower), Main Lobby + Mexia new Mixology concept.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort fee inclusions:
- 2 Bottles of 600 ml bottled water- 1 Healthy snack at the restaurant El Palmar- 2 Domestic Drinks- Kayaks- Paddle board- Bikes- Tennis court- Enhanced internet- 4 dollars in purchase of a bottle of table wines and spirits- $ 1 meal credit on mini-latte- $ 1 credit on mini-latte drinks - Pet Policy : Pets Allowed