Resort Details
- Beach and Poolside SnacksBeach and poolside snacks are served throughout the day. Enjoy a variety of exquisite a la carte snack specialties while taking in a perfect view of the Caribbean Sea and Cancun skyline. Traditional dishes feature flavors of Isla Mujeres cuisine
- Casa Rolandi
Casa Rolandi is synonymous with gourmet tradition in Cancun and Isla Mujeres. Guests can enjoy specialties of Swiss-Northern Italian cuisine cooked in a firewood oven.
Casa Rolandi and its bar have sweeping views of the ocean. Live music performances delight guests during dinner.
- Le Metissage*
Guests will enjoy a delectable fusions cuisine mixing Mexican and French flavors. Chef Daniele Müller indulges guests with dishes inspired and learned directly from Paul Bocuse, world famous creator of Nouvelle Cuisine. Enjoy a 7-course tasting menu with house wine pairings. Upgraded wine pairing selected by sommelier available for an additional cost.
*Open Friday, Saturday and Sunday.
- Romantic Dining ExperienceAdd that extra touch of romance for a honeymoon, wedding anniversary or special dinner with a sweetheart or friend. Guests enjoy a spectacular private dinner with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Various Bars / Lounges
- Casa Rolandi Bar
- Lobby Bar
- Rooftop Bar
- Ocean Front King
Bedding: 1 King bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 2 Total.
- Balcony/Lanai/Terrace
- Bathrobe
- Ceiling fan
- Direct dial phone number
- DVD player
- Hair Dryer
- iPod docking station
- Safe
- Satellite television
- Shower
- Sitting area
- Telephone
- Widescreen TV
- Junior Suite Veranda Ocean Front King
Bedding: 1 King Bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 2 Total.
- Balcony/Lanai/Terrace
- Bathrobe
- Ceiling fan
- Direct dial phone number
- DVD player
- Hair Dryer
- iPod docking station
- Safe
- Satellite television
- Shower
- Sitting area
- Telephone
- Widescreen TV
- Junior Suite Veranda Ocean Front Double
Bedding: 2 Single Beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 3 Total
- Balcony/Lanai/Terrace
- Bathrobe
- Ceiling fan
- Direct dial phone number
- DVD player
- Hair Dryer
- iPod docking station
- Safe
- Satellite television
- Shower
- Sitting area
- Telephone
- Widescreen TV
- Junior Suite Ocean Front Double
Bedding: 2 Single Beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 3 Total.
- Balcony/Lanai/Terrace
- Bathrobe
- Ceiling fan
- Direct dial phone number
- DVD player
- Hair Dryer
- iPod docking station
- Safe
- Satellite television
- Shower
- Sitting area
- Telephone
- Widescreen TV
- Junior Suite Ocean Front King
Bedding: 1 King bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 2 Total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Hair Dryer
- Iron
- Ironing board
- Safe
- Shower
- Telephone
- TV
- Widescreen TV
- Wireless internet connection
- Junior Suite Superior Ocean Front King
Bedding: 1 king bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 3 Total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Safe
- Shower
- Telephone
- Widescreen TV
- Wireless internet connection
- Presidential Suite
Bedding: 1 King bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 2 Total
- Balcony/Lanai/Terrace
- Bathrobe
- Ceiling fan
- Direct dial phone number
- DVD player
- Hair Dryer
- iPod docking station
- Safe
- Satellite television
- Shower
- Sitting area
- Telephone
- Widescreen TV
- Junior Suite Ocean View DoubleBedding : 2 single beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 total.- Balcony/Lanai/Terrace
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Satellite television
- Shower
- Telephone
- Widescreen TV
- Junior Suite Ocean View KingBedding : 1 king bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 total.- Balcony/Lanai/Terrace
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Satellite television
- Shower
- Telephone
- Widescreen TV
- 24-hour front desk
- 24-hour room service
- COVID test onsite
- Jacuzzi
- Laundry/Valet service*
- Lobby
- Medical Facilities Service*
- Restaurant
- Spa*
- Tour/sightseeing desk*
- Conference Suite*
- Please contact the hotel for additional information.
* Fees may apply
- Kayaking *
- Sailing *
- Scuba diving *
- Spa *At Zoetry Villa Rolandi we take a unique approach to massage therapy. Each specialized massage is individually tailored to your specific body. Our highly trained staff of professional massage therapists will identify your needs, problem areas and contraindications in order to tailor a unique massage protocol based on Swedish, deep tissue, sport or lymphatic drainage.
Our Thalasso Spa offers guests a wide range of treatments that create an utterly relaxing and tranquil spa experience, including thalassotherapy, massage, facial and beauty treatments.
- Bike trail *Enjoy a thrilling bike tour to the Temple of Ixchel.
- Golf *
- Whale Shark Tour60 minutes from the Hotel.Every summer, the warm waters of Isla Mujeres and the Caribbean Sea receive a special guest: the Whale Shark.These marine giants arrive in the Yucatan Peninsula, rich in nutrients and the ideal place to feed. However, thisphenomenon doesn’t occur throughout the entire year – sighting season is May through late August. Tour leaves from Isla Mujeres, goes into open waters and may take up to five hours.
* Fees may apply
Located on exclusive Isla Mujeres, the contemporary Mexican style of intimate Zoetry Villa Rolandi Isla Mujeres Cancun By AMR Collection - All Inclusive stands in perfect harmony with its island beachfront setting. Featuring local stonework and marble, the cool and tranquil atmosphere at the resort flows through to its spacious suites, gourmet dining, bars, and the Thalasso Spa with its full range of rejuvenating therapies. During the day, the resort offers a private yacht and dock in Makax lagoon as well as a daily range of beach, land and water activities, while in the evening there is lively nightly entertainment.
Location: Set on Isla Mujeres off mainland Cancun, just 30 minutes land and boat transfer from Cancun International Airport.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2273 reviews
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Jul 13, 2026Special resort until it started falling apart and realistically no reopening in sight
I did visit the resort while it was still operational. The location, the service and the food were outstanding, but ..... The resort was literally falling apart, outdated and dilapidated everywhere yu looked, from the rooms, the pool, jacuzzi, lobby, spa, sunbrellas, lounge chairs (you get the gist of it). After expressing our displeasure (and beeing transferred to a different room as ours was literally falling apart and had severe staains on furniture fabric and scratched wood), we ended up receiving a certificate for a week to return after the renovations. As time went by, 2 years later after endless communications with the manager, and getting extensions for the extra week, the manager stopped ressponding, and I had to get to Hyatt corporate to escalate it and ended up getting points in exchange for the week certificate. It turns out that the franchise DOES NOT owns the resort, and the owner can decide wheter he wants to be part of the brand or not. It appears that the owners decided not to move forward as planned with the renovations, which is sad as this was a very special place before its sharp decline.
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May 29, 2026
Renovation Update June 2026
There is not a worker in site. Construction looks to be stalled. The entire interior is a shell and looks like it was damaged by a hurricane. They are not anywhere near completion and months if not a year or more away, in my estimated uneducated guess.
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Feb 21, 2025
Renovation update
I did many swim by’s last week. Shell of structure is there but all interiors have been gutted. No construction workers or activity was seen the week I swam by daily. Hopefully this lovely facility will reopen. There is a lot of new builds on the peninsula.
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Oct 19, 2024***RENOVATION UPDATE*** Zoetry Villa Rolandi
The photos were taken October 12th, 2024. Complete renovation was projected to be complete during December 2024. Unfortunately, construction is going much slower than anticipated. Guests were originally permitted to book from December to April, but based on the current rate of remodeling, the work is now projected to be complete after April 2025. My personal guess for those booked December through April is a vacation relocation to Secrets Playa Blanca Costa Mujeres. Secrets Playa Blanca is on par with Zoetry for food and drink quality and nice accommodations. I stayed at Secrets Playa Blanca early September and very much enjoyed the vacation. Obviously if Secrets Playa Blanca is at capacity, another resort will need to be utilized. If you are booked at Zoetry December through April and want to experience this newly remodeled and renovated resort, you might want to delay your booking until later 2025. Otherwise, if you cannot move your time slot, might make sense to cancel and book elsewhere to give you control. Zoetry management is doing all they can to get this renovation right and move it along as quickly as possible, but these delays cannot be avoided.
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May 14, 2024
Perfect place
This place is unbelievably and uniquely fantastic, from the service, to the food and drinks, never disappoints. Hospitality unmatched, there was never an empty drink or unmet need. Seeing the island on a golf cart is a must do. Saulo in the Resturant, and Orlando & Alejandro at the pool will show you what great service truly is.
- AdvisoryTRANSFERS - IMPORTANT NOTES • Transfers must be purchased between the airport and the ferry dock. • Boat transfers between the ferry dock and hotel are included with your stay. • AM Star (transfer company) will work with the hotel to arrange the boat transfers between the ferry dock and hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.