Resort Details

Dining
OnSite Dining
  • Various Bars

    Potionz – Zilara Lobby Bar
    Islandz – Swim up bar
    Shakerz – open air bar

  • Various Restaurants

    Petit Pariz – French – both inside and outside seating
    Flavorz – Gourmet Buffet
    Horizonz – Different National cuisine featured each day – beachfront

Customer Ratings & Reviews

TripAdvisor Traveler Rating

  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    In love with Jamaica

    This was the best resort we have ever stayed at. We are original supposed to stay at the different resort but it ended up closing so we were offered this resort instead and we were so glad. The staff is amazing, always happy to help and greet you like they have known you forever. We are already planning our next trip back.

    Apr 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect vacation

    We had a wonderful stay at the Hyatt Zilara Rose Hall. Everything was perfect, the place, the food, the staff, etc. I would like to thank some of the marvellous staff for the excellent service, Toni-Ann D, Richard, Dacian, Monica just to name a few. We highly recommend this place.

    Apr 03, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    The weather was perfect and this time of year. The beaches were a bit disappointing due to all the weeds in the water.

    The rooms were beautiful and made us feel special. The toliets need to be more mobile for persons with movement restrictions. The customer service we received from employees like Nattanya, Natalie, Horace, Bradley & Crisan was exceptional and made the trip worth it. Keep up the good work!

    Apr 03, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Hyatt Zilara

    I was only able to make one restaurant reservation the entire week. I was not told to check in that you should make reservations at check in. There was a bunch of teenagers that were allowed on the adults only side. Nightlife was not fun with kids. I did not feel like I was at an adults only resort. Room service requested hardly ever came in a timely manner, if they came at all. My expensive jewelry was stolen by housekeeping.

    Apr 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Front Desk Staff Ever

    The Hyatt zilara is gorgeous. The beach is clean and pristine. Rooms are spacious, well kept, and cool. Judene, Amara, and Leonardo are truly some of the most exceptional front desk agents I’ve ever had the pleasure of interacting with. Not only are they friendly, professional, and polite, they truly go the extra mile for guests. These 3 have ensured that any time im traveling to Jamaica, I’ll be staying at the ZILARA Rose Hall.

    Apr 01, 2025