Situated on beautiful Cozumel just off Mexico’s Yucatan coast, the Sunscape Sabor Cozumel is the most complete beachfront resort on the island offering families and couples an ideal tropical getaway. The Unlimited-Fun® experience at this resort begins with two sparkling pools, lively bars, limitless dining, and exciting live entertainment while the resort’s spacious accommodation offers stunning ocean views. Around the resort, there is a large choice of land and watersports, and the largest beachfront of any resort in Cozumel. Very family-friendly, there’s a kids check-in, welcome treats, and an Explorer’s Club for Kids.

Location: On Cozumel Island, 12 miles off the Yucatan coast. Approx. 20 minutes from Cozumel International Airport or 90 minutes land and boat transfer from Cancun International Airport.

Location

Cozumel
Cancun International Airport (CUN) : 59 miles
Cozumel International Airport (CZM) : 10 miles

Property Information

Year Built: 1996
Total rooms: 218

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 4187 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Don't waste your money for a poor experience!

    Don't waste your money! the hotel doesn't cover my expectation, it is not a 5 starts resort. it suppose the hotel is part of the Hyatt chain, so I hoped a standard on facilities, cleaning, food etc. it is a old small hotel, lack of maintenance, it is not worth the cost, the food and beverage are very bad, almost disgusting, the restaurants are not clean, the attention in general is poor. It was stupid expensive for the poor experience. No recommended. 👎

    Nov 07, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Less than expected experience

    I was expecting more... maybe Dreams and Secrets are better. I travelled with my wife and friends, booking 3 rooms using UVC membership. The service manager asked us to stay away during the checking process, when I had booked 2 rooms and my wife 1 room, so we need to stay together to identify everybody. My wife claimed him to understand the situation and be more polite. The rooms were clean and confortable. Beach was stunning, we enjoyed the sunset so much. Water activities very good. Pool acceptable. Food is ok, can be better, specially in the Seaside Grill, which is very small and always they have waiting list of 20 min or more... lobby and parking OK, I drove my rental car and parked there. Gym and Spa good.

    Nov 06, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Was incredible! In special the morning stuff. Andres the guy that cleaned our room was awesome! Thank you everybody.

    Everything was wonderful, food, service, hospitality. Everyone works hard in there and makes you feel like a family. Thank you everybody for make our vacation special Nicolas, Estefania, Reyes, Cristel, Carolina, Julio, Rene, Amado y Andres. I hope see you soon.

    Oct 29, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Very disappointed!!!!!!!

    Very disappointed with the resort.Up keep was very minimal at the best. The food choices are almost non existent. With that said the staff was amazing and did their best to do with what they had.. I was there four years ago and it was Not great but it was not as bad as it is now.I brought a group of five scuba divers for a trip and we will not return.

    Oct 20, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Do not stay here!

    Avoid this resort! It is run down, poorly cared for and the food is frankly disgusting. There are only two restaurant choices- although one was being repaired for 4 days of our stay. The same slip is served for break lunch and dinner. We ended up renting a car and going out for our meals. The quality of the liquor is appalling- only one step up from moonshine! The staff are sweet and try but they are fighting a losing battle

    Oct 19, 2024