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77710 Playa del Carmen Solidaridad  
Quintana Roo, QR 77710
MEXICO

4 of 5 stars

TripAdvisor Traveler Rating

Based on 15766 reviews
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The Occidental at Xcaret Destination is a 24-hour all-inclusive resort located in the heart of the Riviera Maya. Its spectacular mix of natural and cultural environments is the inspiration for enjoying an unbeatable experience. This impressive complex has 764 rooms and suites with a terrace or balcony, all of which have been recently refurbished. It also features natural river formations, 7 swimming pools and a private bay with soft white sand. Also, the resort’s culinary selection is designed to satisfy the needs of every kind of guest. With 10 bars, including an exclusive Royal Level bar, and 11 restaurants, guests have the freedom to choose a snack, a casual or gourmet meal, or a candle-lit dinner, among many other possibilities. The resort is also adjacent to Xcaret eco-archaeological park, which offers over 40 cultural attractions and exhibitions.

Location: Quintana Roo
  • - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • STUDENT GROUP POLICY * 100 DOUBL rooms IN HOUSE maximum for student groups at any given time * 25 years old and under are considered "students' for any given time * Minimum age required for check-in is 18. * A refundable deposit of $200/per person (cash or credit card) is required. *Must be requested through our groups department, these groups will be required a chaperone as well as the refundable deposit and all above requirements.
  • The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
† Fees may apply
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
† Fees may apply

Deluxe

Bedding- 2 double beds or 1 king bed -  based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Surrounded by beautiful gardens ourdeluxe rooms are spacious and offer a terrace or balcony. Rooms include a King Size bed or Two Double beds, air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker, alarm clock, in room minibar, safe deposit box, iron and ironing board, hair dryer and bathroom with shower.

Junior Suite

Bedding– 2 doubles or 1 king bed -  based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 1 child, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Designed with exclusive details to make the stay a unique experience. This room category includes Two Double beds or King Size bed with a sofa, balcony or terrace, air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker, alarm clock, in room minibar, safe-deposit box, iron and ironing board, hair dryer and bathroom with shower.

In addition, it includes other exclusive benefits as premium bath amenities, bathrobes and slippers, bottle of sparkling wine in the room, strawberries covered in chocolate and a continental breakfast in bed one morning during the stay.  Reservations must be made in advance with concierge.

Royal Level Luxury

Bedding– 2 doubles

Occupancy limits- 3 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

 A boutique resort within a resort, guests staying in the Royal Level enjoy access to exclusive amenities and VIP services providing an elevated luxury vacation experience including; VIP Check in, exclusive private Royal Level lounge, exclusive Royal Level restaurant, pool and solarium area with Concierge service to assist with restaurant and spa reservations.

Private VIP check in and check-out
Exclusive a la carte Royal Level restaurant
VIP bath amenities
Plate of fruit in the room upon arrival
Dedicated Concierge service
Exclusive Royal Level pool and whirlpool
Nightly turndown service
Room Service included
Wi-Fi included and exclusive Royal Level Lounge with complimentary Internet and PC Stations.

Deluxe Concierge

Bedding– 2 doubles, or 1 king bed - based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities
-exclusive concierge service
-Internet cafe access (fees may apply)
-In room fruit platter, day after arrival
-In room bottle of house wine, day after arrival

Junior Suite Concierge

Bedding– 2 doubles, or 1 king bed - based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 1 child, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities
-exclusive concierge service
-Internet cafe access (fees may apply)
-In room fruit platter, day after arrival
-In room bottle of house wine, day after arrival

Deluxe Romance

Bedding- 1 king bed

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities
-In room bottle of house wine, day after arrival
-chocolate covered strawberries, day after arrival
-One in-room continental breakfast
-One romantic dinner (advance reservations required)
-25 minute relaxing massage per person at Spa (per couple, advance reservations required)

Junior Suite Romance

Bedding- 1 king bed

Occupancy limits- 3 adults, 1 child, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities
-In room bottle of house wine, day after arrival
-chocolate covered strawberries, day after arrival
-One in-room continental breakfast
-One romantic dinner (advance reservations required)
-25 minute relaxing massage per person at Spa (per couple, advance reservations required)

Royal Level Suite

Bedding: The bedroom as 1 king bed or 2 double Beds (subject to availability)

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Generously sized, The Royal Level Suite offers personalized service and upgraded amenities. This room category has been designed for you to enjoy a premium service. It features a large dining room, living room with a sofa, and large balcony or terrace. The bedroom has a King Size bed or two double beds.

Private bathroom with shower and hot tub
Air conditioning with individual control
ceiling fan
2 flat screen TV, DVD player
Telephone
Electronic safety deposit box, iron and ironing board
Plush bathrobes and slippers, weighing machine, hair dryer, VIP Bath amenities
Minibar replenished daily with water, soda and beer
Coffee Machine, Radio alarm clock.  

† Fees may apply

Various Lounges/Bars

Quench your thirst at 10 bars and lounges on the grounds of The Occidental at Xcaret Destination resort, serving exotic tropical cocktails and all your favorite beverages.


Various Restaurants

Le Buffet - International buffet-style dining. Serves breakfast, lunch, and dinner (theme nights featured during dinner service).

Sonora Grill - A la carte Mexican Steakhouse. Serves dinner. Resort wear required.

Los Olivos - A la carte Mediterranean and Italian restaurant. Serves dinner. Resort wear required.

La Hacienda - A la carte authentic Mexican culinary specialties. Serves dinner. Resort wear required.

D' Oriental - A la carte gourmet Asian restaurant. Serves dinner. Resort wear required.

El Pescador - A la carte seafood delicacies. Serves dinner. Resort wear required.

La Piazza - Pizzeria. Serves dinner. No reservations are required.

Paco's Tacos - Traditional casual Mexican fare. Serves dinner. No reservations are required.

El Lago - Snack Bar. Serves lunch.

Kids Club - Catering to the little guys. Serves lunch.

The Royal Level Restaurant - A la carte dining. Serves breakfast, lunch, and dinner. Open to Royal Level guests only.

Guests reserving a Royal Level category will receive unlimited a la carte dinner reservations during their stay.

*In all a la carte restaurants, men are required to wear long pants. No beachwear or sandals.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Kids Club with supervised activities for children ages 4-12
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports†
  • Non-Motorized Water Sports
  • Pool
    There are 7 pools on site. Free forming pools This property has swim up bars.
  • Sauna
  • Spa†
  • Steam bath
  • Tennis court
    There are 3 lit tennis courts onsite.
† Fees may apply
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